Rwanda Field Data Verification Controls Supervisor

About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.

About the Role

This role will manage and control and ensures the quality of all the FDV Team's data that has been gathered from field as a data Entry and controls on them .  You will be a part of the business operations and will report directly to the FDV Controls Coordinator. This role is based in Rubengera HQ and is office based.

Responsibilities

• Ensure accurate data entry, maintain FDV database integrity, and conduct quality checks on client data while safeguarding confidentiality.
• Standardize documentation practices, assist sometimes with audits, manage access to the fdv team's databases , reports and google folders.
• Analyze and manage client claims, guaranteeing resolution and escalating urgent issues to relevant parties.
• Support FDV policy implementation by assisting managers in enforcing controls and reporting policy breaches, promoting adherence across the team.
• Prepare reports from field data, draft investigation letters, and help present data analyses, coordinating with team management on findings as needed by your manager

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Proficient in accurate data entry and database management, with experience in using MS Excel or other data analysis tools to ensure data integrity.
• Capable of conducting regular quality checks and maintaining client confidentiality.
• Skilled in standardizing documentation practices, managing access, and assisting with internal audits.
• 1+ years of experience in analyzing and managing client claims, with a focus on ensuring timely resolution.
• Identify and escalate urgent issues to the relevant teams or stakeholders.
• Proficient in preparing reports from the field.
• Proficiency in English and Kinyarwanda is required for and reporting

Preferred Start Date

As soon as possible

Job Location

Rubengera, Rwanda

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Rwanda

Application Deadline

08 April 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.