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Senior Product Designer

United States (Remote), UK (Remote)

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily. 

1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

OneSignal is looking for a Senior Product Designer to help design the UX of our customer engagement platform used by 2 million app developers & marketers. We're looking for a team member with attention to detail and who understands design is equal parts form and function. You will work closely with engineering, product and other areas of the business to help make our product more intuitive and delightful to use. 

We are looking for someone who puts our users first and is able to articulate their design
decisions. We want people that have a ‘ship it’ mentality and have a passion for always measuring and learning. We want people who care about building easy to use products and have a savvy for using data to make better design decisions.

About The Team:

We’re a nimble group that spans user research, user experience, prototyping, visual design, brand design, design systems and frontend engineering. We ideate a lot. We prototype a lot. We talk to users to validate our work. We run cross functional workshops to influence design thinking across the company.

What You'll Do:

  • Work directly on the UI and UX of our web products
  • Work with product managers and engineers to explore the problem space and solutions
  • Develop user flows, wireframes and other assets to help facilitate product discovery
  • Design low to high fidelity mockups and prototypes for new features
  • Provide and solicit feedback from cross-functional stakeholders
  • Work closely with the engineering team to deliver a quality product
  • Observe current user behavior and propose design suggestions to improve UX
  • Conduct various types of UX research including both qualitative and quantitative
  • Work with design and engineering to implement and evolve our design system
  • Build empathy and a deep understanding of our users and how to empower them

What You'll Bring:

  • 6+ years experience designing for B2B SaaS products
  • Extensive experience conducting usability testing and research
  • Experience leading design teams on a project basis
  • Ability to analyze, optimize, and simplify workflows
  • Experience designing for both responsive web and mobile
  • Relevant understanding of best practices and trends in UI/UX design
  • Effectively communicate with other team members (how we structure design team meetings)
  • Obsessive attention to pixels (design craft and shipping the details)
  • Portfolio of past work showcasing your process (see our Dribbble page)
  • Mastery of design and prototyping tools (we use Figma)
  • Familiar with building and thinking in design systems
  • Understand technical requirements and aspects of modern apps, SDKs & APIs
  • Experience working with marketing and communications software
  • US Remote (CA, NY, TX, PA, UT, WA) or UK Remote (working US East Coast hours)

The New York and California base salary for this full time position is between $128,000 to $145,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

  • Friendliness & Empathy
  • Accountability & Collaboration
  • Proactiveness & Urgency
  • Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.

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