People Operations Director

Strength in Trust 

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

About OneTrust

OneTrust’s mission is to enable organizations to use data and AI responsibly. Recognized as a market leader, OneTrust helps over 14,000 customers worldwide operationalize trust through award-winning technology platforms. Headquartered in Atlanta with offices globally, OneTrust is powered by a culture of inclusivity, innovation, and integrity.

The Challenge 

The Director of People Operations will lead the global people operations function, driving operational excellence, scalability, and automation across HR processes. Based in Madrid, Spain, this role will report to the Vice President of HR and will focus on transforming manual, high-touch HR processes into streamlined, automated workflows with employee self-service at the center. The ideal candidate will combine strong HR operations expertise with a forward-looking mindset, leveraging technology, metrics, and best practices to ensure OneTrust delivers a world-class employee experience.

Your Mission

• Lead the People Operations team to design, implement, and continuously improve HR processes globally.
• Partner with the HRIS team to deliver automation initiatives and optimize the use of Workday as the core HRIS platform.
• Oversee the execution of global employee lifecycle processes (onboarding, transfers, promotions, terminations), ensuring accuracy, compliance, and efficiency.
• Implement employee self-service solutions, driving adoption and satisfaction across the organization.
• Develop and monitor key efficiency and service delivery metrics to measure effectiveness and drive continuous improvement.
• Ensure compliance with employment laws and regulations across multiple geographies, including Spain and the EU.
• Balance the need for personalized, high-touch HR services with the transition toward scalable, automated solutions.
• Collaborate with HR Business Partners, Total Rewards, Talent Acquisition, and other HR teams to deliver seamless and integrated HR support.

You Are 

• 10+ years of progressive HR operations experience, including global exposure.
• Proven expertise with Workday HRIS, including implementing or enhancing modules to support automation.
• Experience delivering end-to-end automation of employee lifecycle processes in partnership with an HRIS team.
• Strong track record of developing and reporting on HR operational efficiency and service delivery metrics.
• Demonstrated ability to balance manual, high-touch HR delivery with transitioning to automation and self-service models.
• Excellent leadership skills with experience managing teams across multiple locations.
• Strong knowledge of employment law in Spain and the EU.

Preferred Qualifications

• Experience leading people operations in a high-growth technology or SaaS organization.
• Certified Workday Professional or other HRIS-related certifications.
• Experience with lean process improvement, Six Sigma, or other operational excellence methodologies.
• Fluency in English and Spanish; additional European languages a plus.
• Strong project management skills with a track record of delivering global initiatives on time and within budget.

Where we Work

We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.