Manager, Product Manufacturing

About Us 

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.  

Before you embark on this journey with us, learn more about the opportunity:  

Reporting into the Senior Director of Contract Manufacturing, the primary responsibilities of this role will include managing day-to-day operations with external manufacturers and leading projects with internal cross-functional team and the contract manufacturing suppliers. This role is responsible for driving performance at each supplier for all service, quality & cost parameters, and ensuring business continuity by leading team meetings, facilitating issue resolution, and supporting collaboration efforts between Open Farm Pet and suppliers.  

The ideal candidate is ambitious, passionate about project management, supplier relations, supply chain and working with a collaborative team. 

In this role you will:  

• Be the primary relationship manager and contact person for manufacturing partners. 
• Ensure manufacturing partners are delivering high-quality products, on time and in full. 
• Communicate changes to existing products/production and coordinate change management process between internal and external teams. 
• Responsibility (shared with production planners) for assisting in maintaining appropriate inventory levels (raw, package, and finished goods), and satisfactory service levels. 
• Collaborate with internal and cross-functional team members in preparation, facilitation and execution of ideation meetings for co-man improvement projects. 
• Lead and/or actively participate in business process improvement projects as required. 
• Serve as co-manufacturing technical representative to Innovation team on capability and timelines.  
• Manage KPI tracking for contract manufacturers. 
• All other duties as assigned  

We’re paw-sitively excited about you because you have:  

• 3–4 years of experience in the Consumer-Packaged Goods (CPG) industry; manufacturing experience is preferred 
• Strong analytical skills with the ability to identify key issues and make logical, goal-aligned decisions 
• Passion for pets and enthusiasm for Open Farm’s mission and culture 
• Proven ability to act as a brand ambassador, representing the company with authenticity and enthusiasm 
• Highly collaborative, with a track record of working effectively across cross-functional teams 
• Strong communication skills, with an emphasis on openness, honesty, and teamwork 
• Customer-first mindset, consistently striving to exceed internal and external expectations 
• Demonstrates integrity, adaptability, and a proactive approach to change 
• Committed to contributing to Open Farm’s long-term growth and success 

What we offer you - it's the purr-fect package:   

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community 
• Comprehensive healthcare coverage and RRSP plans with company match
• Great office culture (with lots of adorable pets!) where your pet interrupting video calls or in-person meeting is the norm
• Discounted food, apparel and insurance for your furry family members
• In addition to your PTO, we offer company-wide wellness days and personal days to support your wellbeing
• Volunteer days to give back to our community 
• This is a remote opportunity. We are accepting applicants within the US & Canada 

Our Values 

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team  

To learn more about Open Farm, follow us on Instagram and LinkedIn. 

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm's recruitment process should contact hr@openfarmpet.com. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment process takes into account their accessibility needs.