Learning and Development Specialist

About Us 

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.  

Before you embark on this journey with us, learn more about the opportunity: 

We’re looking for a Learning & Development Specialist to help build and deliver engaging, effective learning experiences across the organization. This role will play a key part in onboarding, employee development, and performance enablement. For this opportunity, you don’t need to be a subject matter expert in everything we train on—but you do need to be curious, collaborative, and creative in turning complex ideas into teachable, meaningful content. You’ll work cross-functionally to identify learning needs, build curriculum, and champion a culture of learning at Open Farm! 

In this role you will: 

• Design and develop training programs, materials, and guides using instructional design best practices - with an initial focus on our Sales and Pet Parent Experience teams.   
• Create and manage eLearning content and resources with a focus on scalability and relevancy.  
• Conduct training needs assessments in collaboration with managers and stakeholders to identify gaps and development opportunities. 
• Facilitate engaging in-person and virtual training sessions across a range of topics (onboarding, building soft skills, technical knowledge, compliance, etc.). 
• Maintain training content to ensure it stays current, relevant, and aligned with business needs. 
• Monitor and evaluate training effectiveness using feedback, assessments, and performance metrics-continuously learning based on your findings.
• Support organizational change initiatives by developing targeted learning and communication strategies.
• Champion learning across the business, making development an everyday part of the Open Farm experience.
• All other duties, as assigned 

We’re genuinely excited about you because you have:

• Bachelor’s degree in Education, Adult Learning, Instructional Design, Communications, or a related field (preferred) 
• 5+ years of experience in corporate training, instructional design, or learning and development. 
• Strong knowledge of adult learning principles, instructional design models, and learning technologies. 
• Proficiency and familiarity with eLearning tools. 
• Excellent facilitation, presentation, and communication skills—comfortable engaging both in-person and virtually 
• Experience in a corporate or technical environment. 
• Proven ability to manage multiple projects, adapt to shifting priorities, and collaborate across teams in a fast-paced setting 

What we offer you - it's the perfect package:   

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community 
• Comprehensive healthcare coverage and RRSP plans with company match
• Great office culture (with lots of adorable pets!) where your pet interrupting video calls or in-person meeting is the norm
• Discounted food, apparel and insurance for your furry family members
• In addition to your PTO, we offer company-wide wellness days and personal days to support your wellbeing
• Volunteer days to give back to our community 

Hybrid Work 

At Open Farm, we believe in the power of collaboration, meaningful connections, and enjoying our work together—furry friends included! That’s why we’ve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently, all employees are expected to be in the office two days per week at minimum, with Tuesday and Thursday as our anchor days. In addition to this, each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.  

Our Values 

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team  

To learn more about Open Farm, follow us on Instagram and LinkedIn. 

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm's recruitment process should contact hr@openfarmpet.com. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment process takes into account their accessibility needs.