Supply Chain and Logistics (Intern)

About Us 

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.  

Role Overview 

We are seeking a Supply Chain and Logistics Intern to join our Operations team for the term. This role is ideal for a student enrolled in a Logistics, Supply Chain Management, Business Administration, or related program who is interested in gaining hands-on experience in supply chain and logistics operations within a fast-growing CPG company. The Supply Chain and Logistics Intern will work closely with the Logistics and Operations teams and will gain exposure to customer order management, inventory analysis, distribution center operations, and logistics performance reporting.

Key Responsibilities 

• Assist end-to-end customer order management from order processing to sales fulfillment.
• Liaise with customer warehouses to arrange and manage delivery appointments.
• Support customer claims management through the investigation and dispute process.
• Analyze distribution center inventory to minimize financial impact of short expiry dated stock.
• Create and maintain KPI reporting for internal logistics performance and monthly customer touchpoints.
• Provide vacation coverage support as needed for members of the Operations team.
• Support ad hoc tasks and projects for the Logistics team. 

Qualifications 

• Student in an Ontario registered Co-op program, preferably in a Logistics, Supply Chain Management, Business Administration, Finance or a related field
• Strong analytical skills with proficiency in Microsoft Office
• Effective communication and teamwork skills
• Detail-oriented with a focus on accuracy
• A great attitude with an eagerness to learn new skills and tackle new challenges 

What we offer you - it's the purr-fect package:   

• Learn and develop within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community.
• Great office culture (with lots of adorable pets!) where your pet interrupting video calls or in-person meeting is the norm.
• Opportunity to participate in co-op case competition – a chance to collaborate with peers, present creative ideas to the business, and gain more hands-on experience with visibility to senior leadership!
• Office-casual dress code. 

Hybrid Work: 

At Open Farm, we believe in the power of collaboration, meaningful connections, and enjoying our work together—furry friends included! That’s why we’ve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently, all employees are expected to be in the office two days per week at minimum, with Tuesday and Thursday as our anchor days. In addition to this, each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.

IMPORTANT: Please note that we require the submission of your Resume, Cover Letter, and Academic Transcript. Any applications missing any of these documents will not be considered.

Our Values 

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team  | Win-Win Partnerships

To learn more about Open Farm, follow us on Instagram and LinkedIn. 

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm's recruitment process should contact hr@openfarmpet.com. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment process takes into account their accessibility needs.