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Product Content Manager

Remote, US

Why Openly

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

The Openly Difference

We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.

  • The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets.
  • The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.
  • The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.

Welcome to your next adventure.

At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. 

  • Integrity
  • Empathy
  • Teamwork
  • Curiosity
  • Urgency

We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work.

We're committed to Diversity, Equity, & Inclusion

We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Job Details
 
Openly is seeking an experienced Product Content Manager to join our Marketing Team and serve as a critical connector between Marketing, Insurance Product, Business Development, and external partners. This role is ideal for a strong product writer with deep Property & Casualty (P&C) insurance expertise who can translate complex insurance concepts into clear, compelling content for diverse audiences.
 
As Product Content Manager, you will help define how our products are understood, differentiated, and adopted—ensuring agents, consumers, policyholders, and internal teams have the clarity and confidence they need to succeed. You’ll have the opportunity to shape foundational product messaging, influence go-to-market strategy, and build scalable content practices as Openly continues to grow. You’ll also play a key role in building the processes, systems, and workflows that enable product content to scale, driving consistency, clarity, and adoption across the organization.
 
What You’ll Do 
  • Own and evolve Openly’s product content strategy, ensuring insurance products are clearly, accurately, and compellingly represented across internal and external channels.
  • Translate complex P&C insurance concepts (coverage, underwriting, eligibility, etc.) into accessible, differentiated messaging for independent agents, consumers, policyholders, and internal teams.
  • Partner closely with cross-functional teams to develop product narratives, positioning, and value propositions that support growth and adoption.
  • Lead content development for product launches and enhancements, ensuring messaging consistency and readiness across marketing, sales, and partner channels.
  • Establish and implement standards, templates, and governance practices for product content creation and organization to ensure consistent adoption across teams.
  • Create and manage core product content assets, including product overviews, coverage explainers, agent-facing collateral, FAQs, launch materials, and sales enablement resources.
  • Maintain and optimize product content across digital channels, including website, lifecycle communications, and internal knowledge bases.
  • Ensure all product content is accurate, compliant, and aligned with regulatory and legal requirements, partnering closely with internal reviewers.
  • Monitor and analyze product content performance and qualitative feedback from agents, partners, and internal teams to inform messaging decisions, guide prioritization, and continuously improve clarity, usability, and effectiveness across channels.
What We’re Looking For
  • 6+ years of experience in product content, product marketing, or insurance-focused writing roles.
  • Deep knowledge of Property & Casualty insurance, with hands-on experience writing about coverage, underwriting, and insurance products (carrier, MGA, insurtech, or agency background preferred).
  • Demonstrated experience building new content processes or systems from the ground up and driving adoption across multiple teams.
  • Experience operationalizing content in a growing or evolving organization, including documentation, training, and ongoing process improvement.
  • Proven ability to translate complex, technical insurance concepts into clear, persuasive content for both external and internal audiences.
  • Strong writing and editing skills, with a portfolio or examples of insurance or product-focused content.
  • Proven ability to influence without authority, aligning stakeholders around shared standards, timelines, and ways of working.
  • Strong attention to detail with the ability to balance accuracy, compliance, and clarity.
  • Strong project management skills, able to manage multiple content initiatives, timelines, and stakeholders simultaneously.
  • Comfort operating with ambiguity and building structure where none exists.
  • Bachelor’s degree in Marketing, Communications, Journalism, Insurance, or a related field preferred.

Compensation & Benefits: 

Below is the budgeted salary range for this position.  Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team.

Budgeted Salary Range

$99,840 - $118,560 USD

The full salary range shows the min to max salary range for this position.  Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience.

Full Salary Range

$93,600 - $156,000 USD

Benefits & Perks

  • Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.
  • Competitive Salary & Equity
  • Comprehensive Medical, Dental, and Vision Plan Offerings
  • Life and disability coverage including voluntary options
  • Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
    (Birthing parents may be eligible for additional leave through STD)
  • 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute.
  • Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
  • Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
  • Be Well Program - Employees receive $50 per month to use towards your overall well-being
  • Paid Volunteer Service Hours
  • Referral Program and Reward

Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.

 

We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

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Under the California Consumer Privacy Act (“CCPA”), Openly is required to inform California residents who are our job applicants or prospective talent (collectively “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. 

For more information about our use of your personal information and the rights available to you under applicable law, please see this notice which complies with the CCPA and applies only to personal information that is subject to the CCPA.