District Director - New York City

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The District Director, NYC is the strategic territory leader for the largest and most competitive market in the US. As District Director, you’ll own revenue, customer growth, and retention across your market. You’ll empower your team of account executives, account managers, and people leaders to navigate the market with precision while staying sharp on evolving customer needs and emerging trends. You’re not just a problem-solver—you’re a creative force, ready to rethink the playbook, challenge assumptions, and turn roadblocks into breakthroughs. You’ll be the go-to for fresh insights and unconventional thinking, helping your team thrive in complex customer conversations and high-stakes opportunities. You’ll rally your team around bold targets and lead by example—building strong relationships with top customers and prospects while establishing a standout personal brand in the market.

About the role:

• Grow revenue and customer base through new sales acquisition and retention + growth of assigned accounts.

• Develop and nurture a high-performing team of people leaders, account executives, and account managers that consistently meet or exceed monthly, quarterly, and annual sales goals—while proactively addressing performance gaps to ensure accountability and growth.

• Stay close to the action—frequently spending time in the market, actively engaging in customer meetings and events alongside your team.

• Develop and execute annual territory strategies and forecasts, including comprehensive sales and retention planning.

• Maintain an expert level of understanding of all products and services that OpenTable offers.

• Maintain clear communication lines and a sense of camaraderie for your team.

• Represent OpenTable as a leader in the industry and to assigned accounts.

About you:

• Minimum 8 years of sales leadership experience.

• Experience at a fast paced/tech organization is required; restaurant industry experience is preferred.

• Deep understanding of and passion for the restaurant industry, including customer trends and the ability to weave these into tactical plans.

• Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team.

• Experience with sales modeling and forecasting. 

• Able to confidently work with data to draw out insights and make data-led decisions.

• Consistent record of sales success in a similar SaaS or start-up environment.

• Experience includes complex high-value sales to key accounts and/or National Accounts.

• Ability to multitask and prioritize in a fast paced, multifaceted work environment. Will lead multiple high-priority and time sensitive initiatives in parallel.

• Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business. Works with autonomy, needing little guidance.

• Good sense of humor while working in an unstructured, fast paced environment.

• High EQ and IQ.

• Excellent written and oral communication skills.

• Competitive, tenacious, and results-driven.

• College degree expected

• Must be based in New York City with ability to invest time in market interfacing with customers and prospects.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• Free lunch 5 days per week

• Beautiful office in the Empire State Building with lots of building amenities, such as a gym,  multi-purpose room, in-building Starbucks, and more. 

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $180,000-$205,000 plus quarterly sales bonus.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.