Account Executive

Account Executive

Location: Berkshire, Bedfordshire, Buckinghamshire, Northamptonshire, UK (Remote)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About Our Role

Reporting to the District Director of the region, this position is responsible for bringing new restaurants onto our dining network through a consultative sales approach. As an Account Executive, we are the first point of contact that a restaurant has with OpenTable. Because our Account Executives are so in tune with their local markets, OpenTable relies on this team to provide feedback to our Marketing and Product teams. Therefore, those succeeding in this role will be involved with reciprocal, company-wide strategies on how to grow our business.

OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best in brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and want to feel good about the products they sell. We work in a high-adrenaline, client-facing sales role requiring deep industry expertise, tried sales ability with a particular penchant for closing deals, and a broad base of industry contacts.

 

In this role, you will:

Sell our core products to restaurateurs whose businesses are not on the OpenTable network. You will be joining a team solely passionate about identifying and closing new business within a named territory. You understand and anticipate how decisions are made, and you will persistently explore and uncover the business needs of your key clients. 

As an Account Executive you will handle and lead your own book of business/territory, run business meetings with restaurant owners and operators, and close deals based on varying needs. You will also work closely with your local Restaurant Relations Manager who handles customer relationships. Together as a team, you will lead the success of your entire market.

 

Responsibilities

• Target, identify, and sell OpenTable products to restaurants in York, Leeds, Newcastle Upon Tyne!
• Champion and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base.
• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful.
• Present customised in-person and on-line demos of OpenTable products.
• Educate operators about trends in the industry and offer rare insight.
• Support customers to think differently about their business.
• Develop and complete a strategic plan for the territory and build reliable forecasts.
• Strategically overcome objections and competition.
• Generate business plans to define your selling strategies and tactics.
• Strive to over achieve monthly and quarterly acquisition and revenue targets!
• Bring to bear your skills and your customers’ experience to continually evolve the sales process and our product for enabling it.
• Listen to the needs of the market and share with the Product and Marketing teams.
• Use Salesforce to run your territory, stay organized, forecast sales activity, and process contracts.
• Understand and adapt to ongoing product and technology developments.

Please apply if:

• You have access to a car and the legal ability to drive 
• High-reaching, tenacious and results driven.
• Self-motivated and able to perform well under pressure and against ambitious goals and deadlines.
• Skilled at communicating fresh opinions to customers that reframe and challenge the way they view their business.
• Keenly supervises economic and industry drivers and understands its implications on the restaurant business, including identifying new business opportunities.
• Knowledgeable about restaurants and is able to demonstrate this to talk about customer issues from multiple dimensions.
• Excellent oral and written communication and presentation skills.
• Outstanding ability to drive business value during sales engagements.
• Skills for capturing and using data to advise decision-making and persuade others.
• Capable of developing compelling strategies that deliver results.
• Strong negotiating skills.
• Restaurant management and/or sales experience highly preferred.
• Attention to detail in administrative responsibilities. Expect 20-35% admin.
• Capacity to grasp and learn sophisticated concepts quickly and independently.
• Proficient in Word, PowerPoint, and Excel.

In role Benefits

• Opportunities to advance/grow sales career.
• Access to top chefs and restaurateurs in your market.
• Comprehensive sales training at an individual, regional, and corporate level.
• Insight into standard methodologies throughout the restaurant industry.
• Exposure to versatile, credible business leaders.
• Participation in local restaurant events.
• Engage in an encouraging work hard/have fun company culture.
• Become a part of an exciting and personable group who love what they do.
• Full-time, comprehensive benefits along with an annual base salary commensurate with experience.

Benefits

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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