Senior Product Designer (Hospitality)

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Learn more about how we work

THE OPPORTUNITY 

As a Product Designer on the Hospitality team, you’ll get to: 

• Lead initiatives that give restaurateurs new and meaningful ways to interact with guests
• Build tools to help our restaurant customers engage guests with tailored communications
• Design product concepts that balance customer needs and business goals 
• Become an expert in restaurant operator workflows by facilitating research with restaurant owners and staff
• Work closely with a smart and collaborative team of product designers, product managers, and engineers to deliver experiences that help restaurants provide incredible hospitality for their guests

How we design for restaurants

YOUR SKILLS & EXPERIENCES

You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:

• Experience designing for enterprise, or have solved for very complex experiences
• Experience collaborating with product manager and engineers in an agile environment
• Strong curiosity to learn from others
• An appetite and appreciation for feedback from stakeholders and peers
• Led user interviews and usability testing of your designs
• Great visual design skills
• The ability to negotiate, prioritize, and break down design work into measurable outcomes
• Demonstrated experience contributing to strategic product visions
• Expertise in Figma and other prototyping tools
• Strong written and verbal communication skills and can clearly articulate design decisions

If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist. 

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio. 

OUR BENEFITS

A few of the benefits you get at OpenTable—

• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company-paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• Fertility benefits
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $155,000 - $175,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

WORK ENVIRONMENT & FLEXIBILITY 

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

INCLUSION 

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.