Digital Learning Specialist (R12663)

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

RESPONSIBILITIES 

• Independently plan, develop, execute, and complete different types of communications that effectively drives changes for our Operations Lines of Business. 
• Ensure measurement and reporting on the success of the completion of communications delivery (tracking completion and evidence of such communications). 
• Independently plan, develop, execute, and complete eLearning training materials that effectively drives processes, changes or business policies needs from any Oportun business group. 
• Analyze data and evaluate the reception of communication/eLearning needs shared by our requesters. 
• Maintain relationship and collaborate with key business leaders to understand what is needed for changes to land successfully. 
• Participate in kick-off, schedule, one time or training meetings to obtain useful information in order to integrate it into a learning object development. 
• Oversee, review, and share accurate information related to updates in project meetings. 
• Follow instructional design development processes while creating and maintaining courses up to date. 
• Manages the track of all types of projects, such as communications, eLearning’s, etc. 
• Translation of materials/communications from Spanish to English and vice versa. 
• Implement, update and adds valuable visual assets to our content library. 
• Owns courses/media creation and enrollment within our LMS, as well as tracking completion reports. 
• Create interactive and multimedia-rich e-learning modules that incorporate graphics, audio, video, and animations.4
• Integrate quizzes, assessments, and interactive activities to enhance learner engagement and retention.
• Test and trouble-shoot to ensure a great user experience.
• Coordinate with team members, SME’s and stakeholders to meet project deadlines and objectives.
• Be focused, present and punctual in each task and/or delivery. 

QUALIFICATIONS 

• Must be bi-lingual (English and Spanish), with strong written and communication skills
• Positive, effective communicator (verbal and written) with colleagues and stakeholders 
• Demonstrate engagement and ability to serve, drive multiple projects simultaneously 
• Attention to detail and focus on quality of deliverables. 
• Ability to deal with challenging deadlines, while handling negotiation skills. 
• Ability to work in a team environment. 
• Bachelor’s degree or higher in Training, Education, Graphic Design, Communication or business-related discipline required. 
• Prior relevant (3+ years) experience with instructional design, content development, training, education, presentations, etc. 
• Proficiency in eLearning Development Tools (Articulate Storyline is a must) 
• Proficient in creation of interactivity through animations, triggers & layers, programming and coding (JavaScript knowledge preferred) 
• Knowledge of Audio, Video and picture editing software (preferred Camtasia, Photoshop, Audition, Premiere) 
• Tech-savvy and proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
• Experience with Learning Management Systems (LMS) environments. 

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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).