File Clerk (R12672)
ABOUT OPORTUN
Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
Requirements
A File Clerk/Data Entry - Oportun Auto Servicing must have the following knowledge, skills and abilities:
- Experience coding and filing documents
- Experience operating basic office equipment, (e.g., photocopier, facsimile, multi- line phone/voicemail systems, mailing machines, and computer programs)
- Ability to adapt to a fast-paced high-volume environment
- Ability to work effectively and efficiently in a team environment and relate well to others
- Ability to communicate clearly and effectively with coworkers both in written and verbal communications
- Ability to maintain a high level of confidentiality with sensitive information
- Strong dedication to performing and producing at the highest level of quality at all times
- Positive demeanor passionate about customer happiness
- High attention to detail and strong organizational skills
Physical Requirements
- Standing for long periods while filling documents
- Read rapidly from both paper and a computer terminal
- Ability to perform repetitive tasks such as: lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading
- Ability to lift and transport up to 30 lbs. and push carts
Duties / Responsibilities
- Perform file operations and maintenance including file storage, maintenance, interfiling, consolidations, and audits and searches and respond to file request
- Filing copies of Auto related SLP documents
- Providing support for the processing of forms and applications used in the SLP process.
- Other duties as assigned
- Handling inbound correspondence by printing, notating accounts, and distributing to appropriate persons
- Filing documents both physically and electronically and maintaining the file system
Preferred
- 1-2 years of customer service, administrative or clerical experience
The US base hourly range for this full-time position is $16.35 - $24.52
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position. Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.
Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits.
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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.
We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
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