Senior Manager, Software Engineering

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

POSITION OVERVIEW

The mission for the Engineering Ecosystem Org at Oportun is to be the force-multiplicative Org that empowers engineers to deliver member value with high-speed and high-quality. Teams in this Org play a vital role in designing, developing, and maintaining cutting-edge software solutions that power our mission and advance our business. We strike a balance between leveraging leading tools and developing in-house solutions to create member experiences that empower their financial independence. As a Senior Manager, Software Engineering at Oportun, you will lead a team that is responsible for designing, developing, and maintaining large-scale, high-throughput foundational services and libraries. You will also own automating pipelines that bring improved observability into developer productivity. In addition, you will own driving up developer productivity by creating platforms that save time and effort for all developers that is then used to deliver customer value with high speed and high quality. You will innovate and think out of the box to help improve productivity of the company.

RESPONSIBILITIES

1. Leading the team to (re)Design, Build and maintain large-scale, high-throughput foundational services and libraries
2. Recruit and groom strong engineers and future technical leaders
3. Build strong, high performing teams by forming a strong team culture of safety, accountability, and empathy and effectively driving team execution
4. Collaborate with partners in Product, Design, and other engineering leads to drive team vision and strategy - product roadmap, execution and resource plan, and setting priorities
5. Level up the technical skills of your team by
   • Coaching the team to create scalable and secure system designs.
   • Reviewing pull requests and technical design documents.
   • Being able and willing to get your hands dirty and help your team debug issues and ship code when needed.
6. Drive strong engineering practices around product development execution, operational excellence in observability, quality, reliability, and developer efficiency.
7. Effectively communicate and build alignment up, down and sideways across the organization.
8. Be a champion for Diversity and Inclusion by sourcing, hiring, and advocating for a diverse group of engineers.
9. Responsible for creating and influencing innovative solutions that meet not only functional, but also performance, security, scalability and reliability requirements.
10. Highly motivated self-starter who loves ownership and responsibility while working in a collaborative and interdependent team environment.
11. Work with multiple teams of engineers to design, develop, and test major software and systems components using an agile, scrum methodology.
12. Translation of complex functional and technical requirements into detailed execution plans and schedules; manage the day-to-day activities of the engineering team by defining, implementing and maintaining a coherent, progressive development strategy for our product line.
13. Management and execution against project plans and delivery commitments.
14. Management of departmental resources, staffing, and enhancing and maintaining a best-of-class engineering team.
15. Evolution of the software engineering practice within the organization, including better reporting, tools, and evolution of development methodology.
16. Continue to build an effective development organization by developing and managing the group, and conducting performance reviews of team members.

REQUIREMENTS

1. 13+ years of overall experience in engineering with a Master’s degree in Computer Science, Computer Engineering or related technical discipline.
2. 3+ years of recent management experience managing 10+ team members.
3. 10+ years of individual contributor engineering experience engineering products with a modern tech stack, preferably Java, REST, Spring Framework, any relational DB, CI/CD in an agile environment.
4. Demonstrated track record of building and managing high performing engineering teams in a fast paced, high impact, high growth environment.
5. Passion for building and shipping products that users love with high quality and speed.
6. Passion for career development. You don’t shy away from difficult performance conversations, and you recognize the relationship between constructive feedback and career growth.
7. Enjoy staying technical and is able and willing jump in and code or debug issues to help your team.
8. Expertise with a NoSQL Database like MongoDB. 
9. Possess exceptional written and verbal communication skills.
10. Strong project management skills and can keep your team and yourself organized with effective prioritization, while juggling multiple projects and priorities.
11. Growth mindset and continually look to improve and expand your skill set.
12. Demonstrated ability to collaborate well with product, design, and other engineering teams to ship services.
13. Experience in the design of new systems or redesign of existing systems to meet business requirements, changing needs, or newer technology.
14. Ability to break down complex concepts into easily understood frameworks and models.
15. Excellence in technical communication with peers and non-technical cohorts.
16. Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations.
17. Passion and convictions and the innate ability to inspire passion in others, and the ability to establish and sell the business and technical vision for a complicated problem area.

1. Experience or Knowledge in financial services

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).