Incentive Analyst (R13194)

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

 

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

Incentive Analyst role

The Incentive Compensation Analyst role (remote) aids the entire Member Operations organization, formed by the Originations, Collections, Member Insights, Business Controls and Solutions & Support Services centers of excellence, with designing, managing and administering incentive compensation plans that motivate and reward employees to achieve sales performance.

Business Analysts are in constant communication with upper management executives to align incentive compensation plans with business needs and help identify areas of improvement.

 

RESPONSIBILITIES:

• Design and manage the Incentive Compensation Program.
• Administer and oversee incentive calculations and resolve any errors or disputes.
• Participate in measuring the satisfaction of the need for information from internal and external users.
• Design of incentive plans that target key performance indicators, and other operational and strategic objectives.
• Develop strategies, establish processes and controls for the implementation of changes in the incentive program.
• Assist management with the creation of incentive goals/targets/pre-implementation analysis, identify risks and implement controls associated with incentive compensation plan processes.
• Analyze incentive compensation data, prepare reports for senior leadership, identify areas of improvement, and effectively suggest insights and recommendations for the right KPI and goal setting.
• Experience and total focus to follow up of projects, dependencies, and performance reports derived for these implementations.

 

ADDITIONAL COMMENTS perform special projects, participating in or acting as project manager and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job
 

REQUIREMENTS:

• English speaking (90% written and verbal)
• Experience in small-medium size project management and implementation
• Conceptual and practical thinking.
• Broad knowledge of, and the ability to write and apply advanced business analysis concepts, practices, and procedures related to assigned area
• Excellent verbal and written communication skills; good negotiation skills
• Detail analysis oriented, and ability to grasp new concepts and ideas quickly
• Proficiency in Microsoft Office applications including Excel, Outlook and PowerPoint.
• High sense of urgency and focus on the assigned functions
• High orientation to satisfaction with internal and external customer

 

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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

 

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

 

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).