Senior Manager of HR Administration

Multi-site Dermatology Group Seeks Snr. Manager of HR Administration

At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.

Position Summary:

Optima Dermatology, a rapidly-growing 450+ employee and twenty location dermatology practice, is seeking an experienced Manager of HR Administration to oversee the day-to-day operations of our HR administration functions and two team-member HR department. This leadership role will be responsible for ensuring the effective and efficient delivery of HR services, managing HR systems, policies, and processes, coordinating employee relations and performance management, supervising two HR staff, and collaborating with Recruiting and Training staff (housed in Operations). The ideal candidate will have strong leadership experience, a deep understanding of HR operations, and the ability to foster a collaborative and high-performance work environment.

The opportunity is an in-office role. The HR Snr. Manager will need to be in the office (Portsmouth, NH) 5 days per week with flexibility to work remote as needed.

Responsibilities:

HR Operations Management:

• Oversee and manage the day-to-day HR administrative functions, including employee records management, payroll, benefits administration, HRIS systems, employee offboarding and onboarding, and compliance with labor laws and regulations.
• Develop, implement, and maintain HR policies, procedures, and workflows to ensure consistent, efficient, and compliant HR operations, including procedure for Human Resources activities involved in startup of new locations.
• Ensure timely and accurate processing of HR-related data, including new hires, terminations, promotions, transfers, and leave management.
• Coordinate with Recruiting and Training staff (President of Operations) to ensure an integrated employee experience.

• Develops, maintains, and administers compensation programs, including periodic review and update of salary structure and development of incentive compensation plans and position-specific compensation plans.

Team Leadership and Development:

• Lead, mentor, and develop a team of HR support staff, fostering a collaborative and high-performance team culture.
• Provide guidance and training to HR staff on HR policies, procedures, and best practices.
• Set clear performance goals for HR team members and conduct regular performance evaluations.

HR Systems and Technology:

• Manage and optimize the use of HR software and systems (HRIS, payroll systems, etc.) to enhance data accuracy, reporting capabilities, and employee experience.
• Work with IT and other departments to troubleshoot and resolve any system issues and recommend upgrades or improvements to HR technology.

Compliance and Reporting:

• Ensure compliance with federal, state, and local labor laws and regulations, including those related to benefits, payroll, and workplace safety.
• Monitor and track HR metrics, including turnover, headcount, and other key performance indicators.
• Prepare and present reports to senior management on HR trends, staffing, and administrative issues.

Employee Relations and Engagement:

• Support the HR team in handling employee inquiries and concerns related to HR policies, benefits, and processes.
• Act as a liaison between employees and management to promote positive employee relations and resolve administrative issues and grievances promptly.

• Develops, maintains, and administers performance management programs, including job descriptions, annual and interim reviews, employee development plans, and succession planning. Coaches and supports managers in delivering positive and constructive feedback and administering progressive discipline.

• Manage the company’s employee engagement plan and budget to foster strong employee satisfaction and great Optima culture.

 

Continuous Improvement:

• Identify opportunities for process improvements and cost-saving initiatives within HR administration.
• Stay current on HR best practices, legal updates, and emerging trends to continuously enhance the efficiency and effectiveness of HR operations.

Qualifications:

• At least eight years of full-spectrum HR generalist experience, preferably in healthcare, including at least two years of human resource management experience required
• Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred, but not required
• SHRM-CP or SHRM-SCP preferred
• High energy self-starter with demonstrated ability to inspire and motivate others
• Excellent verbal and written communication skills, organizational skills, and project management skills
• Proficiency with Microsoft Office Suite or related software
• Proficiency with HRIS systems, preferably including Paylocity

Compensation

The position will offer competitive compensation. In addition, it will offer the personal reward associated with transforming our patients’ lives and building the most defensible healthcare services platform in the country.

Benefits

Our benefits include generous health, dental, vision, disability, and life insurance.