Mohs Medical Assistant

Multi-site Dermatology Group Seeks Medical Assistant

We are seeking a motivated and experienced Medical Assistant to join our growing dermatology and Mohs surgery team in Manchester, NH. This role provides critical support in surgical procedures, patient care, and administrative workflows. There is also potential for advancement into a Mohs Team Lead role or cross-training as a Histotech, making this position ideal for someone looking to build a long-term, meaningful career in dermatologic surgery.

Key Responsibilities:

Clinical & Surgical Duties (including but not limited to):

• Escort patients to exam rooms, verify reason for visit, and obtain vitals and histories.
• Prepare exam and procedure rooms between patients; restock supplies and sterilize instruments.
• Assist providers with Mohs procedures, including sterile tray setup, specimen handling, suture removal, and wound care.
• Educate patients on pre/post-op care and instructions.
• Chart patient encounters and complete required forms in EMR (ModMed EMA preferred).
• Take manual inventory of back-office supplies; track expiration dates and reorders.
• Hemostasis support
• Administer local anesthesia as appropriate and requested per provider

Lab, Diagnostic, and Referral Support:

• Prepare specimens for in-house or external lab processing; complete requisitions and submit results to providers.
• Schedule diagnostic testing and facilitate referrals by coordinating appointments and provider communication.
• Contact pharmacies regarding prescription authorizations and communicate with patients regarding lab and test results.
• Pre-certify medications and referrals by working with insurance payers and documenting pre-auth status.

General Administrative Support:

• Straighten and disinfect exam rooms and laboratory areas.
• Maintain confidentiality and professionalism in all patient interactions.
• Communicate effectively with providers and office management about clinic operations.
• Assist with phone triage and consultations as directed by provider

🔹 Mohs Team Lead – Optional Advancement Role:

Qualified MAs may grow into a leadership role that includes (but not limited to):

• Direct daily Mohs operations and manage support staff scheduling and coverage.
• Maintain the CLIA binder and adherence to biannual CLIA inspections.
• Enforce OSHA safety standards and infection control protocols.
• Oversee laboratory protocols and procedures, supporting both clinical and regulatory excellence.
• Lead training initiatives for onboarding, workflow efficiency, and clinical competencies.
• Collaborate with physicians and leadership on quality assurance and process improvements.
• Support leadership with team scheduling
• Medical supply inventory management

🔹 Histotech Cross-Training – Optional Career Path:

For those interested in histologic lab work, optional training may include (but not limited to):

• Embedding, freezing, sectioning, and staining Mohs tissue samples.
• Slide preparation and labeling for pathologic review by the Mohs surgeon.
• Operating cryostats and stain machines with precision and care.
• Ensuring lab quality control and cleanliness protocols are met.

Qualifications:

• Demonstrated ability in taking patient vitals, injection/immunization procedures, charting and documentation, exam room preparation, infectious waste handling, sterile techniques and routine lab procedures and collection
• Oral communication skills needed to develop patient rapport, discuss orders with patients, patient's family, and pharmacies
• Written communication skills necessary for charting and documentation.
• Demonstrated ability in handling patient confidentiality.
• Ability to work with peers in a team situation
• Demonstrated knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Licensed medical assistant or further nursing degree
• Minimum of one year of previous experience in dermatology medical office preferred
• Experience utilizing Modernizing Medicine / EMA Electronic Medical Record (EMR) highly preferred.

Compensation

The position will offer competitive compensation. In addition, it will offer the personal reward associated with transforming our patients’ lives and building the most defensible healthcare services platform in the country.

Benefits

Our benefits include generous health, dental, vision, disability, and life insurance.

About Optima Dermatology

At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.