Back to jobs
New

IT Operations Manager

Portsmouth, NH (Corporate)

Multi-site Dermatology Group Seeks IT Enterprise Applications leader in Portsmouth, NH

Optima Dermatology is recruiting a Manager of Enterprise Applications to join our team based in Portsmouth, NH.

 

About Us

Founded by a team of board-certified dermatologists and healthcare leaders, Optima Dermatology & Medical Aesthetics is a network of practices dedicated to medical dermatology, Mohs surgery, aesthetics, and clinical research. With practices throughout Indiana, Ohio, New Hampshire, and Maine, we are committed to increasing access to expert dermatology care and delivering an unparalleled patient experience. Our family of practices include Optima Dermatology, Optima Research, Advanced Dermatology and Skin Cancer Center, The Dermatology Center of Indiana, The Indiana Clinical Trials Center, and The Indiana Skin Cancer Center.

 

Our Mission

Optima Dermatology & Medical Aesthetics is revolutionizing skin care. Our mission centers on creating greater access to expert dermatology care and delivering an unparalleled patient experience. With a focus on excellence and innovation, our world class team is highly engaged, mission-driven, and inspired to set the new standard in dermatology. Our guiding principle is to treat each and every patient as we would want our friends and family to be treated, and we are committed to being your trusted experts in all aspects of skin care.

 

Position Details:

Optima Dermatology is seeking a motivated, growth-minded digital IT professional to fill the Manager of Enterprise Applications role. This position will require a strategic and skilled individual who can effectively partner with Optima’s management stakeholders to promote the adoption and productive use of our core business technologies. These stakeholders will include members of our corporate functions and Optima’s practices – including Operations / Practice Management, RCM, Contact Center, Marketing, FP&A, Recruiting, Human Resources, Training & Compliance and Real Estate.

The Manager of Enterprise Applications will be responsible for the scoping, prioritization, implementation, support, and the continuous improvement of the full portfolio of business-critical applications. We are looking for a passionate technology leader who has experience working in software development value streams and SaaS/Software Package implementation projects. We are looking for a self-motivated IT professional who is comfortable performing as an individual contributor – as well as a coach for their emerging team of internal and partner resources. This role will report directly to the Chief Technology Officer.

 

Responsibilities:

  • Develop road maps describing the evolution of all enterprise solution portfolios from current state to future state.
  • Foster key management level relationships by understanding their key metrics, processes, and technology requirements – as well as the shaping industry dynamics and opportunities.
  • Lead the design of solution architectures that harmonize technology, data, process and people to achieve desired business outcomes.
  • Oversee enterprise application budgets - including forecasting, planning and monitoring.
  • Manage key vendor relationships including contract/renewal negotiations & customer success.
  • Manage the internal and partner resources necessary to provide the implementation, optimization and support service capabilities to drive the adoption and productive use of the application portfolio.

 

Skills & Qualifications:

  • Track record of taking ownership and driving results
  • Excellent technical, analytical, and problem-solving skills
  • Strong interpersonal skills: must be a team player and strong relationship builder
  • 5+ years of experience managing enterprise software platforms – including Salesforce.com
  • At least one full cycle implementation of a large scale cloud-bases SaaS solution.
  • Excellent communication skills (written and verbal)
  • Excellent planning, organization, and project management skills
  • Demonstrated formal and informal leadership skills

 

Preferred Qualifications:

  • Direct experience with EMR related applications such as ModMed, ECW, Epic, etc.
  • Direct experience with other CRM / Marketing related applications such as Marketing Cloud, Five9, etc.
  • Direct experience with Product Management and Project Management delivery models
  • Direct experience with Agile and DevOps practices
  • Experience supporting data warehousing and reporting/dashboarding capabilities

Create a Job Alert

Interested in building your career at Optima Dermatology? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

What are your salary expectations for this position? 

Select...

Are you being referred to this position by a current employee?

Select...

Optima Partners would include: The Dermatology Center of Indiana, Advanced Dermatology & Skin Cancer Center, Optima Dermatology, The Indiana Skin Cancer Center, The Indiana Clinical Trials Center and Optima Research

Select...

Selecting “no” will not eliminate you from consideration for this role.

Message frequency may vary. Message and data rates may apply.

Reply HELP for help or STOP to opt-out.

Candidate Privacy Policy & Terms of Service

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Optima Dermatology’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...