Job Application for Patient Services Coordinator - Scheduling at Optimal Care, Inc

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Join the Optimal Care Team!
Rated one of the Top Workplaces 2014-2023 by Detroit Free Press
Optimal Care, Inc. is a 4.5 Star Rated Medicare Certified/CHAP Accredited home health care agency.
We serve homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties.

Now Hiring: Patient Services Coordinator - Scheduler

Optimal Care, Inc. is seeking a Patient Services Coordinator - Scheduler to join our team! The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions.

Patient Services Coordinator Responsibilities:

Assists in coordinating Home Care Services for patients, in a timely manner.
Provides excellent customer services.
Assists the functions of patient care management through timely and accurate intake data entry and system reporting.
Coordinates both patient and clinical staff scheduling.
Coordinate patients/family and community partner phone calls.
Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.
Verifies accuracy of patient scheduling and data entered through use of information systems reports.
Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.
Performs daily backup of information in the system(s) where required.
Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.
Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling.
Performs other specific projects relating to intake and data entry and computer operations as required.
Maintains confidentiality of patient and organization information at all times.

Why join Optimal Care?

High Compensation for Excellence
Comprehensive Benefit Package for Full Time Employees - Employer pays 75% of cost for benefits
401K Company Contribution
Paid Time Off (PTO) for Full Time Employees

Qualifications:

At least one (1) year experience in health care data entry, preferably in home care or hospice care information systems.
Experience with computers required.
Is a high school graduate or equivalent, two (2) years college preferred.

Optimal Care, Inc.

Nurse Owned and Operated - Established in 2006
Skilled Services Provided: NP, RN, PT, OT, ST, MSW, HHA, RD, Spiritual Care
Member of the National Association for Home Care & Hospice (NAHC)
69% of Current Employees have been referred by a current Employee
Over 40% of Employees have worked for Optimal Care for 3 years or more

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IMPORTANT-To validate this application, all applicants must read the following and acknowledge the same by signing below. AUTHORIZATION AND UNDERSTANDING Upon the signing of this application, I represent that all of the information now or hereafter given by me in support of my application is true and complete. I authorize the Company to verify any of the information concerning my employment, education, licensing background or credit history with the appropriate individuals, companies, institutions, or agencies, and to conduct a criminal history background check, and I authorize them to release such information as the Company requires, including any record of disciplinary action, without any obligation to give me written notice of such disclosure. I also authorize the Company to release any information (excluding medical information) requested by any of my prospective or subsequent employers without any obligation to give me written notice of such disclosure. I hereby release the Company and such other third parties from any liability whatsoever as a result of any such inquiries and disclosures except as prohibited by law. I agree that any false or incomplete information that causes my application to be misleading may subject me to discharge at any time during the period of my employment. I acknowledge that any offer of employment extended by the Company may be contingent upon the results of a physical examination and drug test satisfactory to the Company in its sole discretion and upon my acceptance of such offer of employment I authorize and consent to such examination, and drug test. I understand that the results of such examination and drug test shall be maintained on separate medical forms and in medical files and that such confidential information shall only be disclosed to managers, supervisors, first aid and/or safety personnel regarding necessary restrictions or accommodations with respect to assigned work or for safety and/or medical purposes or to Human Resources Department or the Company’s legal representatives as required in the ordinary course of business. I agree that my employment, if hired by the Company, is "at-will" and either party may terminate the employment relationship, with or without cause, at any time, and I further agree that this policy may only be altered in writing directed to me personally and signed by the President of the Company. I agree that I shall be bound by the other rules, policies, regulations and terms and conditions of employment of the Company as they are from time to time implemented, modified or changed, and no additional obligations can be imposed on the Company except those which have been acknowledged in writing, by the President of the Company. I agree that any action (excluding governmental, statutory administrative proceedings) or suit against the Company arising out of or related to my employment or termination of employment, including but not limited to claims arising under State or Federal civil rights statutes, must be brought, if at all, within the shorter of 180 days of the event giving rise to the claim or the applicable statute of limitations, or be forever barred. I waive any limitation periods to the contrary, with the exception being that this agreed to limitations period does not supersede the Federal Equal Employment Opportunity Commission or other applicable statutes or regulations that may extend this period as provided by law. I acknowledge that this 180 day limitation on actions forms an Agreement between myself and the Company and may not be unilaterally modified.

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Patient Services Coordinator - Scheduling

Join the Optimal Care Team! Rated one of the Top Workplaces 2014-2023 by Detroit Free PressOptimal Care, Inc. is a 4.5 Star Rated Medicare Certified/CHAP Accredited home health care agency. We serve homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties.

Now Hiring: Patient Services Coordinator - Scheduler

Why join Optimal Care?

Qualifications:

Optimal Care, Inc.

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Voluntary Self-Identification of Disability

Join the Optimal Care Team!
Rated one of the Top Workplaces 2014-2023 by Detroit Free Press
Optimal Care, Inc. is a 4.5 Star Rated Medicare Certified/CHAP Accredited home health care agency.
We serve homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties.