Operations Specialist

Optimal Care is where your dedication meets a rewarding career. 

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. 

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. 

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO) 
• Company Vehicle Program 
• Flexible Work Schedule 
• Mentorship Culture
• Medical, Dental, and Vision Insurance 
• 401(k) Retirement Plan 
• Mileage Reimbursement 
• Cutting Edge Technology

 

Key Responsibilities 

As an Operations Specialist you will be responsible for performing a wide range of clerical tasks, such as data entry, filing paperwork, and copying documentation that are all vital to our Mission. We are looking for you to provide excellent interpersonal, organizational, and data processing skills. You must be comfortable using digital hardware and software, as well as common office machines. 

 

In this role you will be responsible for: 

• Prepare, compile and sort documents for data entry 

• Transcribe information, text and data into the required applications, such as word processors, spreadsheets and databases 

• Respond to requests for information and access relevant files 

• Maintain accurate and organized filing systems 

• Provide back-up assistance for other clerical positions and perform routine office support duties 

Required Qualifications 

• High school diploma or GED 

• Valid driver’s license and reliable transportation 

• Knowledge of medical terminology 

• Must be able to speak, read and write English 

• Good communication, interpersonal, telephone and documentation skills 

• Excellent word processing skills 

• Demonstrated ability to multi-task 

• Must be discreet and maintain HIPAA and confidentiality in the workplace 

Desired Qualifications 

• Associates degree 

• 1 year experience working in a clerical setting 

Location 

• Office Location:  770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546

Hours 

• Office Hours: 8:00 AM – 5:00 PM, Monday through Friday