Home Health and Hospice Sales Training Manager
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
- Minimum of 3 Weeks Paid Time Off (PTO)
- Company Vehicle Program
- Flexible Work Schedule
- Mentorship Culture
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Mileage Reimbursement
- Cutting Edge Technology
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Training & Development
- Design, deliver, and manage onboarding training for new sales professionals
- Conduct live and virtual training sessions focused on sales skills, compliance, systems use (CRM, EMR), and company best practices.
- Facilitate 1:1 coaching, ridealongs, and call shadowing to support field-based learning.
- Develop continuing education content and career progression learning paths.
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Sales Performance Coaching
- Monitor new hire performance and conduct weekly productivity reviews.
- Provide real-time coaching and follow-up for underperformance or skill gaps.
- Lead remedial education efforts, including performance improvement plan (PIP) execution in partnership with sales leadership.
- Report outcomes of training and coaching to leadership with actionable insights.
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Content Creation & Program Management
- Build and maintain a robust content library of training materials, scripts, videos, tools, and job aids.
- Collaborate with marketing, compliance, and product teams to ensure content accuracy.
- Lead the rollout of new sales programs, initiatives, and product messaging.
- Evaluate training effectiveness and make recommendations for ongoing improvement
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Team & Culture Building
- Model and reinforce the company’s sales culture, values, and standards.
- Foster a positive learning environment that supports team collaboration and growth.
- Contribute to the creation of a career ladder for sales representatives.
- Minimum 5 years of experience in hospice/home health sales or training
- Associate's degree or equivalent experience
- Valid driver's license and reliable transportation
- Ability to travel as needed
- Strong facilitation, presentation, and coaching abilities
- Excellent written and verbal communication
- Knowledge of CRM and EMR systems
- Proficient in Microsoft Office, CRM, EMR, and digital training tools
- High emotional intelligence, adaptability, and professionalism
- Experience designing and delivering adult education/training
- Bachelor's degree
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