Behavioral Health Care Coordinator

Optimal Care is where your dedication meets a rewarding career. 

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. 

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. 

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO) 
• Company Vehicle Program 
• Flexible Work Schedule 
• Mentorship Culture
• Medical, Dental, and Vision Insurance 
• 401(k) Retirement Plan 
• Mileage Reimbursement 
• Cutting Edge Technology

 

Key Responsibilities

The Behavioral Health Care Coordinator is responsible for processing all Behavioral Health Care referrals, scheduling Behavioral Health Care Managers (BHCM) weekly patient visits and IDG, assisting with the management if the Behavioral Health Care Registry and a resource for communication regarding any Behavioral Health Care need to patients, families, providers, and referral sources. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population, with a special concentration on Behavioral Health and Wellness.

 

In this role you will be responsible for:

· Processes behavioral health patient referrals. Educates new patients and or designated decision-makers on program expectations and potential costs associated with the Behavioral Health Program

· Obtains verbal consent to treat from the patient or designated decision maker. Verifies written consent is obtained and added to the patient chart

· Schedules initial and follow-up visits for Behavioral Health Care Managers. Schedules, under the direction of the Behavioral Health Care Manager, all IDG sessions and telephonic or telehealth visits

· Manages entries into the behavioral health care registry. Updates registry when needed to confirm accurate registry is being used at all times

· Daily responsibility for communicating with patients and families, including answering program-specific calls, triaging patient needs, and communicating this information to the BHCM in a timely manner

 

Required Qualifications

· High School Graduate or GED equivalent.

· Excellent verbal and written communication skills.

· Must be able to communicate professionally with all levels of the organization.

· Basic computer skills.

· Ability to read maps with general knowledge of the demographic area.

 

Desired Qualifications

· Medical Assistant or Certified Nurse Aid Certification preferred

· Prefer experience with the geriatric population with a concentration in behavioral health care.

Location

· Office Location: 801 Rosehill Road, Jackson, MI 49202

Hours

· Office Hours: 8:00 am – 5:00 pm, Monday through Friday