Hospice Clinical Coordinator

About the Role

Support the clinical operations that allow hospice teams to deliver exceptional care to patients and families. As a Hospice Clinical Coordinator, you'll serve as the organizational hub for the clinical team, coordinating schedules, maintaining accurate documentation, and facilitating communication that keeps daily operations running efficiently. Your work behind the scenes will help ensure clinicians have the information, resources, and support they need to provide timely, compassionate care.

This role is ideal for a highly organized healthcare professional who thrives in a fast-paced environment and enjoys balancing multiple priorities. You'll coordinate patient scheduling, manage clinical documentation within the EMR, prepare reports and meeting materials, support field staff with operational needs, and collaborate closely with clinical leadership to optimize workflows and maintain compliance. Through your attention to detail, problem-solving skills, and commitment to service excellence, you'll help create a seamless care experience for patients while supporting the success of the entire hospice team.

Location 

• Office Location:  24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025

Hours 

• Monday to Friday, 8 a.m. to 5 p.m.

Required Qualifications

• High school diploma or GED
• Knowledge of medical terminology
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to operate computer equipment, fax, and photocopy machines

Preferred Qualifications

• Associate's degree
• Minimum 1 year of experience in a healthcare setting
• Experience with electronic medical records (EMR) systems

Essential Skills and Competencies

• Exceptional organizational skills with keen attention to detail
• Strong verbal and written communication abilities
• Excellent interpersonal skills for professional interactions with staff, patients, and caregivers
• Problem-solving and conflict resolution capabilities
• Ability to multitask and prioritize effectively in a dynamic environment
• Composure under pressure with ability to adapt to shifting priorities
• Self-directed with ability to work independently
• Customer service orientation with professional phone etiquette

How We Care for You

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement 
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection
• And more...

Optimal Care is where your dedication meets a rewarding career. 

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.