Back to jobs
New

Treatment Coordinator

Kalispell, Montana, United States

Title: Treatment Coordinator
Practice: Greater Montana Oral & Dental Implant Surgery
Location: 60 Village Loop, Kalispell, MT 59901
Hours: Tues - Friday Schedule; 4-day work week!

The Treatment Coordinator plays a vital role in managing patient care treatment plans and ensuring that patients understand and proceed with their recommended treatment. This position involves patient interaction, detailed communication, and administrative support to facilitate smooth and effective patient care from diagnosis through treatment completion.

Essential Functions

Patient Consultation and Education:

  • Meet with patients to discuss their treatment plans as outlined by the surgeon
  • Explain treatment procedures, potential outcomes, and financial obligations
  • Answer patient questions and address concerns about their treatment options and plans
  • Provide educational materials and resources to help patients understand their treatment
  • Follow up with patients who did not schedule and work to remove roadblocks to get treatment completed

Treatment Plan Coordination:

  • Coordinate the scheduling of treatments, surgeries, and follow-up appointments
  • Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed
  • Monitor patient progress and follow up to ensure adherence to treatment plans
  • Adjust treatment schedules as needed in response to patient needs or surgeon recommendations

Financial Coordination:

  • Discuss treatment costs with patients and provide detailed estimates
  • Review insurance coverage and assist patients with understanding their benefits
  • Coordinate with the billing department to manage insurance claims and payments
  • Develop and discuss payment plans for patients who require financial assistance

Administrative Duties:

  • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
  • Prepare and manage treatment-related documentation
  • Communicate effectively with clinical and front office team members to ensure seamless patient care
  • Handle patient communications, including appointment reminders and follow-up calls
  • Other duties as assigned by the practice administrator

Compliance and Confidentiality:

  • Ensure adherence to healthcare regulations and privacy laws, including HIPAA
  • Maintain patient confidentiality and secure handling of sensitive information
  • Follow clinic policies and procedures to maintain compliance with healthcare standards

Qualifications

Education:

  • High school diploma or equivalency required

Experience:

  • Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles, is highly desirable
  • Full understanding of surgical guide treatment from patient consultation to execution
  • Knowledge of relevant regulations and compliance requirements in healthcare

Performance Requirements:

  • Approachable, professional demeanor
  • Strong communication and interpersonal skills
  • Detail-oriented and thorough in task execution
  • Excellent organizational and multitasking abilities
  • Proficiency in using electronic health record (EHR) systems and other office software
  • Knowledge of medical terminology and healthcare practices
  • Ability to work in a fast-paced environment and handle stressful situations with professionalism
  • Empathetic and patient-focused approach to care coordination
  • Independent decision-making skills and utilization of sound judgment

DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...

If Yes, you can always opt-out by replying STOP.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Oral Surgery Partners’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.