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Facilities & Equipment Project Manager (Full-time)
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop.
- 24 locations and growing
- 7 different types of treatments in 1 shop
- Our current eNPS (Employee Net Promoter Score) score of 75—Exceptional, world-class score— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.
The Facilities & Equipment Project Manager plays a pivotal role in leading the planning, coordination, and execution of new Med Spa openings, operational expansion projects, and ongoing center facilities and equipment maintenance across multiple markets. This individual ensures each new location, service offering, and existing center operates seamlessly—on time, within budget, and aligned with brand, compliance, and performance standards.
In addition to new development, this role oversees the maintenance, repair, and optimization of facility infrastructure and clinical equipment to ensure safety, functionality, and an exceptional client experience. They will collaborate closely with executives, operations, clinical teams, marketing, and external vendors to drive growth, sustain operational excellence, and support the scalability of the Med Spa network.
Location: 1301 Dove St., Suite 670, Newport Beach, CA 92660
Schedule: Monday to Friday (hybrid)
Compensation: $80,000+/salary (base on experience)
What You Will Do:
Expansion Strategy Facilities & Maintenance Planning
- Oversee all phases of new location development—from site selection and lease negotiation to design, buildout, and launch—while also ensuring the ongoing maintenance, repair, and optimization of existing center facilities and equipment.
- Partner with leadership to define expansion timelines, budgets, and resource requirements, aligning both new development and ongoing facilities maintenance with broader organizational goals.
- Lead cross-departmental initiatives that support long-term growth, including operational scalability, regulatory readiness, new market entry planning, and proactive facilities and equipment lifecycle management.
- Design and continuously improve end-to-end processes that support efficient location rollouts, preventative maintenance programs, capital planning, and cross-team workflow integration.
Project Management & Execution
- Develop and maintain detailed project schedules, budgets, risk logs, and task trackers for multiple simultaneous buildouts and strategic initiatives.
- Oversee project budgets, perform variance analysis, and make recommendations to maintain financial accountability across projects.
- Lead kickoff, status, cross-functional working sessions, and post-launch review meetings with stakeholders at all levels.
- Manage project risk assessments, contingencies, and change requests while exercising independent judgment to ensure successful delivery and alignment with business needs.
- Negotiate project-related agreements, change orders, and vendor proposals to optimize cost, timeline, and quality outcomes.
Vendor & Construction Oversight
- Source, contract, and manage architects, contractors, designers, and equipment suppliers for new site buildouts.
- Oversee construction timelines, permitting, and inspections to ensure compliance with healthcare, clinical, and local regulatory standards.
- Negotiate vendor contracts, pricing, and service-level expectations to maximize cost efficiency and maintain quality performance.
- Evaluate vendor performance and implement process improvements to strengthen ongoing construction and facilities operations partnerships.
Cross-Functional Coordination
- Work closely with operations, marketing, clinical, IT, and finance teams to ensure new locations meet brand, technology, regulatory, and service requirements.
- Manage cross-departmental initiatives that require alignment across clinical protocols, technology platforms, service workflows, and customer experience standards.
- Coordinate staff onboarding, inventory setup, technology implementation, and readiness activities for new locations.
- Ensure smooth operational handoff and structured post-launch support, including issue resolution, performance tracking, and continuous improvement feedback loops.
- Design scalable communication and workflow processes that streamline collaboration among internal teams and external partners.
New Offering & Treatment Launch Oversight
- Lead the end-to-end launch of new treatments, services, and offerings across the organization.
- Coordinate clinical reviews and medical sign-offs to ensure regulatory compliance and safe implementation of new treatments.
- Partner with marketing to develop launch campaigns, promotional strategies, and customer education materials.
- Work with training, operations, and clinical teams to develop and deliver training programs for providers and staff.
- Oversee pilot testing, rollout planning, and post-launch performance evaluation to ensure successful adoption and operational consistency.
- Manage cross-functional alignment across clinical, operations, marketing, and finance to ensure each offering is scalable, compliant, and commercially viable.
Reporting & Performance
- Track KPIs for project delivery timelines, cost efficiency, operational readiness, and new treatment launch performance.
- Prepare and present progress updates and business cases to leadership, highlighting risks, opportunities, and strategic recommendations.
- Create documentation, playbooks, and process frameworks that support repeatable and scalable expansion and launch operations.
- Analyze project and launch outcomes to identify improvement opportunities and drive continuous refinement of organizational processes.
- Strong financial acumen with proven experience managing project budgets and timelines.
- Excellent leadership, organizational, and interpersonal communication skills.
- Proficiency with project management software
Qualifications:
- Bachelor’s degree in Business Administration, Construction Management, Project Management, or related field.
- Certifications: Project Management Professional (PMP), Lean Six Sigma (Green or Black Belt), or equivalent project/process improvement certification strongly preferred.
- 5+ years of project management experience with responsibility for multi-site or multi-location expansions.
- Experience in medical aesthetics, healthcare, or retail/hospitality environments preferred.
- Forward-thinking, transparent, and inclusive company culture
- Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
- Comprehensive benefits package including medical, dental & vision insurance
- 401k employee contributions, FSA, and dependent care options
- Continuing education with our own University
- Employee referral bonus program, employee resource groups, and professional development
- All benefits dependent on role and eligibility
We’re accepting applications on an ongoing basis and will continue reviewing candidates until the role is filled.
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