Inside Sales Associate

About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 400+ real estate agents (1099). We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.

About the Role

Orchard is looking for a high-energy, results-driven Inside Sales Associate (ISA) to join our Central Austin team. As the first point of contact for homeowners, you are the "face" of Orchard. Your mission is simple: transform inbound interest into qualified appointments for our Licensed Real Estate Agents.  This is a high-velocity role perfect for someone with 1–2 years of sales or customer-facing experience who wants to master the art of the "close" in a tech-forward environment.

This is a full-time role that must be based in Austin, TX (office is in Central Austin).  We are offering the following two shifts:

• Monday - Friday 12:00 pm-9:00 pm CST (in office 4 days a week M-TH, remote on Friday)
• Saturday - Tuesday 9:00 am - 8:00 pm CST (remote Sat/Sun, in office on Mon/Tues) 

What You’ll Do Here:

• Drive Volume: Maintain a high level of activity, averaging 150 to 200+ outbound dials/touch points per day to warm inbound leads.
• Master the Script: Consult with homeowners to understand their needs, articulate the Orchard value proposition and set appt. with an Orchard Real estate Agent.
• Manage the Funnel: Utilize Salesforce and Dialpad to meticulously track leads and ensure no opportunity falls through the cracks.
• Collaborate: Work side-by-side with our licensed agents to ensure a seamless "hand-off" for the customer.

We'd Love to Hear From You If You Have: 

• The "Grind" Mentality: You enjoy the challenge of a high-volume environment and view every "no" as one step closer to a "yes."
• 1-2 Years Experience: Prior experience in sales, retail, hospitality, or real estate is preferred.
• Communication Skills: You can build rapport over the phone in seconds and are consistent with professional, punchy follow-ups.

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.