Director of Business Intelligence, Leo Facilities Maintenance

Job Title: Director of Business Intelligence

Location: Remote with travel (~30%)

Leo Facilities Maintenance is seeking a dynamic and experienced Director of Business Intelligence (BI) to lead and drive data-driven decision-making across its enterprise. Leo FM is a team of expert companies that combines in-house self-perform capabilities with a network of highly specialized service partners. We deliver the work you need done at a moment’s notice along with the quality and peace of mind that comes from knowing exactly who is at your commercial property.

As a critical member of the leadership team, the Director of BI will develop and execute a comprehensive strategy to harness the power of data from multiple systems (including a growing unified tech stack integrating our work order management systems, financial ERP, and CRM) to deliver actionable insights that improve operational efficiency and financial performance. This role will report to the CFO and serve the broader executive team in navigating the complexities of managing more than 200,000 work orders annually across a diverse portfolio of operating companies, customers, and contracts that generate over $300M in annual revenue.

Responsibilities

BI Strategy Development and Implementation:

• Define and lead the enterprise-wide business intelligence strategy, ensuring alignment with Leo FM’s business objectives and growth plans.
• Design scalable solutions that unify disparate data sources, enabling robust reporting and real-time analytics.

Data Integration and Architecture:

• Collaborate with external partners to support the ongoing deployment and integration of Leo FM’s unified technology stack, linking its work order management systems with its financial ERP and CRM.
• Drive the creation of a centralized data warehouse or equivalent architecture to streamline data aggregation and analysis.
• Performance Measurement and Analytics:
• Develop and implement key performance indicators (KPIs) to measure operational efficiency, cost optimization, revenue generation, and customer satisfaction.
• Provide advanced analytical insights to improve cash conversion cycles, profitability, and service delivery performance across interior and exterior facility service divisions.

Operational and Financial Reporting:

• Deliver executive dashboards and customized reporting for key stakeholders, including the executive leadership team, operating company leaders, and finance teams.
• Enable predictive analytics and forecasting models to enhance decision-making related to cost synergy opportunities, particularly in workforce planning.

Leadership and Collaboration:

• Build and lead a high-performing Business Intelligence team, fostering a culture of innovation, continuous learning, and analytical excellence.
• Partner with divisional and operational leaders to identify opportunities for leveraging data to enhance business outcomes and customer experiences.

Technology and Toolset Optimization:

• Evaluate and recommend BI tools and visualization platforms that align with Leo FM’s evolving data and reporting needs.
• Champion data governance best practices to ensure accuracy, security, and compliance across the organization.

Qualifications

• Proven experience (7+ years) in business intelligence, data analytics, or related fields, preferably within multi-entity or service-based organizations.
• Strong proficiency in data visualization tools (e.g., Power BI, Tableau) and enterprise ERP and CRM systems.
• Demonstrated expertise in data strategy development, integration, and transformation for large-scale operations.
• Exceptional leadership and collaboration skills with a track record of driving data-informed business outcomes.
• Bachelor’s degree in business, data science, finance, or a related discipline; an advanced degree is preferred.

 

Orion Values

At Orion, we believe in a people-first approach to hiring. We know that our employees are our most valuable asset, and we want to create a white glove experience for everyone who works with us, from candidates to full-time employees.

We believe in growth. Both for our company, and for our employees. We want to create an environment that fosters continuous learning and development, where everyone can reach their full potential and contribute to the success of the company.

Collaboration is a key value for us. We know that the best ideas come from working together and we want to create a culture where everyone is encouraged to share their ideas and work together to achieve our goals.

At the same time, we are committed to ethical behavior and doing things the right way. We believe that success is not just about winning, but about winning with integrity and respect for our customers, employees, and the broader community.

Finally, we believe in being of use. We want to build products and services that truly make a difference. We want our employees to feel like they are making a meaningful contribution through their work.

In short, we are all-in on creating a workplace where people come first, where growth and collaboration are key, where we do things the right way and we strive to be of use to the world.