Tech Lead – Order Management Systems (OMS)

About the Opportunity

As a Tech Lead - OMS at Orium, you’ll blend hands-on coding, architectural oversight, and strategic influence to shape large-scale Order Management System (OMS) and Point of Sale (POS) solutions for enterprise retailers across the Americas and Europe. You’ll operate in a cloud-native, serverless environment and guide a cross-functional squad to success - championing scalability, performance, and seamless integrations across complex digital commerce ecosystems.

You’ll act as a technical authority and trusted partner, contributing to the architecture and delivery of composable commerce OMS and POS, while mentoring team members and collaborating with senior stakeholders to deliver value at scale.

Responsibilities

Technical Delivery

• Design, develop, implement, and support high-quality solutions for OMS and POS platforms, ensuring system reliability and minimal downtime.
• Write clean, efficient, and well-documented code following best practices and coding standards, contributing to high-quality deliverables and robust system performance.
• Validate changes through regression testing to ensure alignment with business needs and system stability.
• Manage support requests and incidents using a ticketing system, providing timely updates and resolutions.
• Analyze incident trends to identify recurring issues, recommend proactive solutions, and contribute to the development of innovative solutions to enhance retail operations.
• Provide feedback on system and process improvements, collaborating with teams to implement enhancements and drive innovation across retail ecosystems.

Collaboration & Documentation

• Partner with designers, Product Managers, and clients to gather requirements, prioritize tasks, and deliver projects on time and within budget.
• Create and maintain technical documentation, diagrams, and APIs to facilitate knowledge sharing and seamless data exchange.
• Engage with stakeholders and clients to provide regular updates, address concerns, and ensure transparency on project progress, challenges, and decisions.

Technical Leadership & Team Enablement

• Act as a subject matter expert (SME) in OMS and POS technologies, guiding architectural and technology decisions.
• Lead by example in technical excellence and coding standards, ensuring consistency and high performance across the codebase.
• Conduct code reviews and provide constructive feedback to maintain code quality, support skill development, and encourage team learning.
• Mentor and coach developers, supporting their professional growth and helping them navigate challenges in project delivery.
• Collaborate with Delivery Managers, Product Managers, and leadership to scope work, assign responsibilities, and ensure alignment with client and business priorities.

Skills & Qualifications

• 8+ years of software engineering experience, with increasing responsibility in technical leadership.
• Expertise in backend development using Java, Node.js, or similar technologies; experience with React is a plus.
• Experience implementing Fluent OMS is required.
• Strong understanding of event-driven architecture, distributed systems, and real-time data processing.
• Proficiency in API design and integration (REST, GraphQL).
• Experience with cloud-native services (e.g., AWS Lambda, SQS, SNS, DynamoDB).
• Proven track record of mentoring developers and leading agile teams in enterprise environments.
• Familiarity with commerce platforms (e.g., Commercetools, Elastic Path, Shopify Plus) is a plus.
• Exposure to DevOps, CI/CD pipelines, and monitoring tools.
• Experience with AI-enhanced development workflows and a strong curiosity for innovation.*
• A mindset of continuous learning, with a demonstrated ability to adapt to new technologies and trends.*

*AI expectations will vary by role — some positions will focus on AI exploration and experimentation, while leadership roles may drive AI adoption and strategy.

Is This Role a Fit for You?

You'll thrive in this role if you:

• Enjoy blending hands-on development with leadership and architectural decision-making.
• Have a passion for solving complex problems and creating scalable solutions that drive retail success.
• Take pride in mentoring others and fostering a culture of collaboration and continuous learning.
• Communicate effectively with both technical and non-technical audiences, translating requirements into action.
• Adapt quickly in evolving, cloud-native, composable commerce environments.
• Seek opportunities to incorporate AI-enhanced development workflows, automation, and modern best practices to improve delivery efficiency.
• Value building lasting impact—on your team, your clients, and the broader tech ecosystem.

Benefits and Perks

• Enjoy a flexible schedule of full-time hours. As a remote-first organization, we care about the work you do, but it’s up to you to choose where and how you do it. 
• Explore ongoing opportunities for professional development: training, conferences, certifications, and in-house peer mentorship. 
• Experiment with new techniques, wear multiple hats and learn about new disciplines. 
• Pursue independent projects, explore new ideas, and challenge yourself in your field with dedicated “Awesome time” (self-directed professional development) annually and quarterly training budgets. 
• On top of standard medical and dental coverage, we offer benefits like a parental leave top-up plan, an EAP, mental health coverage, virtual healthcare and a minimum vacation policy. 
• Additional perks are available including in-house mindfulness sessions, remote group get-togethers, and more!

Performance and Growth Expectations

We emphasize accountability for outcomes, but autonomy in activities. Your work will be measured across a number of data points (peer, leader & project team feedback) and will also be measured on the basis of client and user satisfaction. Your growth path is in your hands— you’ll have ongoing meetings with your leader to help determine your path, but your progress will be based on what you hope to achieve and how you choose to access the resources available to you.

About Orium

Orium is the leading composable commerce consultancy and systems integrator in the Americas. We have over a decade of experience in digital programs, working closely with best-in-class technology partners to bring modern commerce experiences to life as a member of the MACH Alliance.

We’re a remote-first company of over 200 awesome employees. A certified BCorp for over a decade, we’re based in Toronto with a global studio presence, drawing from a range of talents and perspectives to bring together data, systems thinking, and curiosity to build next-generation experiences. We’re building deep capabilities in data-driven design, AI implementation, and personalization while forming strong partnerships with leaders in machine learning, hardware development, and IoT platforms.

In June 2024, we acquired the Mexico-based e-commerce agency, Gluo.

Committed to an Inclusive Workplace

We are committed to fostering an inclusive and accessible environment as we build a workforce that reflects the diversity of the community in which we live, including those with disabilities. We are dedicated to providing accommodations in all parts of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. If you require any accommodation, we will work with you to meet your needs.

Committed to Social and Environmental Stewardship

Orium is committed to promoting and working towards a more socially and environmentally sustainable future. All employees are expected to make decisions and take actions in relation to their role and work that follow through on this commitment.

Application Expectations 

While we may not be able to respond to all inquiries immediately, we will keep your information on file and reach out should a suitable opportunity arise. Please continue to check our website or job postings for updates on future openings. Thank you for your understanding and interest in Orium!

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