People Operations Systems Manager

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission.

We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.  Our care is delivered virtually through our app, via secure messaging and telehealth visits.  When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com

"Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates!"

Oshi Health is seeking a detail-oriented, tech-savvy People Operations Systems Manager to oversee the administration, optimization, and integration of all HR tools, systems, and operational workflows. In this role, you will be responsible for ensuring the seamless performance of HR technology platforms (e.g., HRIS, ATS, LMS), maintaining data integrity, and driving efficiency in HR processes and reporting. You will partner closely with People Operations leadership, IT, and other cross-functional stakeholders to support strategic initiatives, compliance, and continuous improvement in HR operations.

What you’ll Do

• Systems Management: Administer and manage all core HR systems (e.g., HRIS, ATS, Learning Management, etc.), ensuring functionality, configuration, and user experience meet business needs.
• Process Ownership: Design, implement, and continuously improve HR workflows across the employee lifecycle, including onboarding, employee data management, payroll, benefits enrollment, and offboarding. 
• Process Optimization: Identify and implement automation opportunities and process improvements that enhance scalability and efficiency.
• Project Management: Lead HR technology projects, such as system upgrades, new implementations, integrations, and enhancements.
• Data and Reporting: Maintain data accuracy and integrity across platforms; generate recurring and ad-hoc reports for HR metrics, compliance, and strategic planning.
• Vendor Relations: Manage relationships with third-party HR system vendors, ensuring service levels are met and issues are resolved efficiently.
• Training and Support: Provide system training and support to HR team members and end-users; create user guides and SOP documentation.
• Compliance: Ensure all HR systems and processes are compliant with applicable employment laws and data privacy regulations.

Who you are:

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
• 3-5+ years of experience in HR Generalist role.
• 3+ years of experience in HR operations or systems management.
• Experience implementing an HRIS platform; experience exiting from a PEO a plus. 
• Strong hands-on experience with at least one major HRIS and other HR tools (e.g., ATS, LMS, payroll, benefits platforms).
• Strong understanding of HR processes and best practices across the employee lifecycle.
• Demonstrated project management and process improvement skills.
• Proficiency in reporting tools, dashboards, and Excel
• Excellent organizational, communication, and stakeholder management skills.
• Maniacally detail-oriented.
• Ability to handle sensitive and confidential information with integrity.

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.

Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.

This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.

For more information, visit us at www.oshihealth.com