Single Seat Escrow Officer

Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! 

Who is OS National LLC.? 
OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience.  

OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms.  

WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. 

About the Team

As a Single Seat Escrow Officer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You’ll prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role.

Role Responsibilities:

• Responsible for effectively managing the real estate closing transaction for insuring title insurance. This position requires the Escrow Closer to exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process.
• Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions.
• Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions.
• Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc.
• Prepare all closing documents necessary to ensure title insurance is issued at closing.
• Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction.
• Secure all documents (corrective and others) that may be required for the issuance of title insurance.
• Conduct closing with customer, realtor, lenders, and attorneys.
• Assist customers and clients with closing related questions.
• Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct.
• Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest.
• Ensure all payoffs have been collected, mailed, delivered or wired according to instructions.
• Verify against the HUD statement that all disbursements have been paid correctly.
• Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information.
• When needed, delegate work to and manage work of escrow assistants in the real estate transaction process.
•  Manage and develop client relationships to ensure future real estate closing transactions.
• Correspond with lenders, builders, real estate agents and attorneys as needed.

Skills Needed:

• Real estate experience preferred: At least 1 year (we’d love more!!). Solid customer service experience in a high-volume environment could be a great substitute.
• Knowledge of legal documents with ability to analyze and evaluate documents as they relate to closings is a must.
• Software experience with Ramquest and Resware strongly desired. Experience with Softpro, LandTech, or similar software will also be considered.
• Commercial and/or multi-state experience is a major plus.
• Excellent verbal and written communication skills. Professional communication skills with clients are a must!
• Strong problem-solving, analytical, and organizational skills. Deadline-driven.
• Team player attitude – you enjoy helping your team members be successful!
• Customer-first: you care deeply about our customers, and you understand that we exist, first and foremost, to serve a customer's needs. 
• Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture.
• Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources.
• A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem.
• Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives.
• Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. 

Location:

This is a remote role only available in Texas and bordering states. 

Compensation:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $26.15 - $37.02 hourly. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific hourly range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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