Partner Success Manager (Enterprise)

Our purpose

Otrium is a purpose-led business – we see a future where all clothing is worn.

Every year, billions of items are produced globally but are never sold. Clothing goes unworn and often ends up in landfills. This is a huge waste of creative energy, labour, natural resources and investment. Otrium is changing fashion from the inside out: we are an online fashion outlet marketplace and we tech-enable designer brands to find an owner for every item they produce. 

How we work

Founded and headquartered in Amsterdam, operating across Europe, Otrium is a start-up company whose diverse, talented and international team, works diligently and passionately to achieve one mission: Wear Over Waste. We have a hybrid set-up which offers flexibility and freedom to our O-Team - this means we encourage our (local) O-Team members to join together in our office based in the Houthavens, Amsterdam at least 2 days per week. Do you have a gym class at 11am or want to take your dog for a walk? Just make up the hour some other way. Fancy a change of scenery whilst you do your work? Feel free to make use of our 8 weeks working abroad option!

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Your impact:

As a Partner Success Manager at Otrium, you will manage an assigned portfolio of enterprise fashion brands and be responsible for developing the full strategy and business with those partner brands. You will be part of a highly energetic and ambitious team responsible for managing and growing Otrium’s international fashion brand stores.

Your daily tasks involve building a strategic partnership with these brands - by setting joint business plans, analysing/presenting to brands on their sales performance and removing obstacles to growth. You will manage relationships with senior stakeholders (both internal and external) and achieve joint goals through a structured project-based approach.

Your responsibilities:

• Develop and maintain strong, long-lasting relationships with brand partners
• Responsible for the performance and growth of 5 - 20 enterprise brands e-com stores on Otrium (think Axel Arigato, Tommy Hilfiger, Alexander McQueen, .. ) 
• Identify, negotiate and execute commercial opportunities to grow your assigned portfolio of brand stores
• Work closely together with internal and external stakeholders to gather key data and create and agree on bespoke store strategy and set goals
• Monitor and Implement actions internally and externally to reach the goals. 
• This is a quota carrying role - your performance is assessed based on business results and your variable compensation is tied to the results

What you’ll bring to the team:

• 5+ years of experience in business development, customer success, strategic account management or equivalent
• Experience in the fashion industry is a plus
• Combines great people skills with excellent commercial and analytical intuition and an energy to get things moving and deliver business results
• Demonstrated sales & negotiation experience and using (informal) influence to find consensus between internal and external stakeholders 
• Proven ability to identify and capitalise on business opportunities to drive success
• Strong ability to think ahead, plan effectively, and align initiatives with company goals
• Excellent analytical skills - you’re easily able to turn data into insights and recommendations
• Experience in navigating complex relationships with a wide variety of (high-level) stakeholders
• Key ability to perform effectively under pressure, maintaining focus and composure.
• A proven, successful track record of working with targets and KPIs
• Available to travel once or twice per month to meet brand partners in-person 
• Fluent English and French OR German language skills!

Please note we are open to candidates living in the Netherlands, France or Germany for this role.

What we offer you for being O-mazing:

• A competitive salary (incl. holiday allowance) plus attractive variable compensation make up your On Target Earnings (OTE) 
• A SAR package to share in Otrium success 
• 25 days paid holiday per year - plus a day off on your birthday and 8 weeks working abroad option!
• An open, spacious, plant-filled office on the waterside in the Houthavens
• Mental and physical health support via a ClassPass gym subscription discount and free, unlimited access to OpenUp
• Mac laptop and more handy tech - including setting up your home office via Workwize
• And, of course, an incredible 35% Otrium employee discount!

How we hire:

Otrium is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation. Here’s to freedom, flexibility, and global inclusivity!

What's next?

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