Product Manager - Otter - South Korea

Who we are

Otter is part of City Storage Systems which is led by one of Uber’s co-founders and we’re building the better infrastructure for food. Otter is the all-in-one technical solution that restaurateurs have been waiting for. Our software receives orders, manages menus, helps run marketing campaigns and solves delivery chaos. Here’s a glimpse into what we do and why. 

What you’ll do

• You will define the product strategy and roadmap for our Otter Korea team, this includes:
• Owning the existing product lines, identifying the current customer pain points and areas for improvement and collaborating with the business and engineering team to execute and launch 
• Defining and productizing new products in the food technology space, to diversify the product suites in Korea 
• You will develop a full understanding of the customer journey to identify opportunities for streamlined workflows and improved product experiences. 
• You will work closely with engineering, design, marketing, international operations team, and sales to ensure the highest business impact is measured and achieved with the above programs.

What we’re looking for

• You have 3~5 years of experience in product management or relevant experience.
• Bachelor’s degree in Engineering, Computer Science, Design, Marketing, Business or related field.
• You have experience owning products throughout their entire lifecycle, from inception to development, scale and sustaining.
• You have experience owning products that are customer-facing. 
• You have experience working alongside engineering and design teams to create, develop and maintain durable products that satisfy customer needs.
• Experience with product road mapping and go-to-market planning - with strong leadership and execution skills.
• You have a passion for food and technology and combining the two to create better infrastructure for food.
• Strong written and verbal communication skills; able to summarize technical topics for executive audiences.

Why join us

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. 
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Seoul office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at CSS!

Ready to join us as we serve those who serve others? 

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