Enterprise Business Development Manager

Job Overview:

As an Enterprise Business Manager at Otter, you will be responsible for fostering and maintaining strong relationships with our 3rd party partners, whilst growing the customer based. Your primary goal will be to grow QSR-focused partners . You will work closely with Sales, Product Management, Customer Support, Onboarding and other teams to deliver exceptional service and value to our customers.

Key Responsibilities:

• Strategy - this person should be able to work with the GM of Otter Interational to shape our BD/channel strategy and look for ways to unlock new lines of revenue through these partnerships 
• Revenue - Be able to drive our revenue expectations and work closely with different teams to unlock further growth opportunities (upsell/cross sell) with our partners and existing user base
• Commercial - being able to navigate the ecosystem, build and operationalise partnerships, close de deals and own the impact around revenue, cost, LTV etc. Also, we want to be more active around events, webinars, co-marketing initiatives etc so that person should be comfortable around this.
• Technical - someone that feel comfortable or has had experience dealing with integrations is a huge plus. Being able to deal with technical teams, partnership and c-level executives is key.
• Process and structure - we'll need someone that can continuously help with improving the way we work with partners around onboarding and capabilities. Solid project management skills, stakeholder and relationship management.
• OFO relationship - start owning this locally 
• QSR VIP brands - we're looking to unblock opportunities with top QSR brands and this will require sales, BD, technical skills. 

Qualifications:

• Experience: 5+ years of experience in Business Development or Partnerships Management or Channel Sales; working on POS, OFO or QSE Brands
• Education: Bachelor’s degree in Business Management, or a related field. Advanced degrees or certifications in analytics or project management are a plus.
• Analytical Skills: Strong ability to analyze large datasets, identify patterns, and deliver actionable insights. Experience in developing metrics and KPIs for tracking performance.
• Communication: Exceptional written and verbal communication skills. Ability to present complex data and insights clearly and effectively to both technical and non-technical audiences.
• Problem-Solving: Proactive and innovative approach to problem-solving, with a strong focus on data-driven solutions and continuous improvement.
• Collaboration: Strong interpersonal skills with the ability to build relationships and work collaboratively with cross-functional teams.

Preferred Qualifications:

• Experience in a fast-paced, high-growth SaaS or technology company.
• BD/channel sales experience in hospitality, experience working on POS, OFOs, QSR brands, D2c, kiosk software, saas is important .