Fulfillment Center Wholesale Team Lead

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Job Description: Wholesale Team Lead 

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. 

Outerspace is looking for a Wholesale Team Lead (B2B) to join our fast-growing team. This person will be responsible for daily B2B floor activities including, but not limited to coordinating and prioritizing orders with the floor staff, freight pick ups and ensuring guidelines are met. Additional responsibilities will include the maintenance of the B2B order status report, waving orders through our WMS portals, and manual billing. 

A successful candidate will have excellent communication and interpersonal skills, are highly organized, and are able to complete tasks in a timely manner. The candidate will be able to maintain all order statuses, packing slips, BOLs, and related documents in an organized and efficient manner. 

Responsibilities: 

● Wave B2B orders using our WMS platforms based on the ship window listed in B2B order status report 

● Greet, document, and obtain proper sign offs for carrier pick ups. 

● Coordinate with dock drivers (internal and external) to load trucks and obtain proper sign off 

● File documentation and understand proper ASN requirements 

● Provide labeling support and data entry, where applicable 

● Update and maintain B2B order status report 

● Enter manual billing for the department for non-automated functions 

● Assign waves to associates by priority and cancel date 

● Monitor ability of associates and allocate labor according to labor needs 

● Communicate with the Inventory Control team on product and location issues that need resolution 

● Escalate technical issues to supervisors and management for troubleshooting and resolution 

● Provide suggestions and ideas for process improvements to management 

● Other duties as assigned 

Qualifications and Educational Requirements: 

● High school diploma or GED required 

● Associate’s degree in business administration, logistics, or related strongly preferred 

● 1-3 years of experience in a fulfillment center warehouse environment or related 

● Bilingual (Spanish) is a plus 

● Read, understand, and translate retail customer vendor routing guidelines 

● Issue resolution experience 

● Ability to multitask 

● Prioritization skills 

● Strong written and verbal communication skills 

● Decision making abilities 

● Planning and organizational skills 

● Professional positive attitude 

● Basic math skills 

● Proven history of reliability and punctuality 

● MS Word, Excel, Outlook, SPS, Deposco, Netsuite experience a plus 

Pay Rate: $17.00 per hour

Shift: 1st Shift