Remote GenAI Pilot Consultant

GenAI Pilots Consultant

[MEXICO ONLY]

Scale's GenAI Pilots Manager is crucial in ensuring the delivery of high-quality pilot projects to our customers. As a vital part of the Scale team, each GenAI Pilots Manager collaborates closely with the operations team assigned to a specific project. Their primary responsibilities include onboarding, auditing, and coaching contributors to help them achieve their full potential and deliver exceptional work.

This role sits in our Gen AI Operations team, and your role will combine the knowledge of a software engineer with the hustle and muscle of an operator. The ideal candidate is scrappy, detail-oriented, empathetic, outcome-focused, and a strong communicator.

In this role, you will:

• Set up data pipelines, evaluate the quality of AI-generated tasks, and troubleshoot operational problems to attain pilots’ SLAs (i.e., Service Level Agreements)
• Build ground truth datasets and work on the infrastructure setup to train Large Language Models
• Identify the right contributor profile and develop onboarding and enablement material for contributors to scale up pipelines
• Build and drive new and existing operational processes
• Query databases and analyze data to identify bottlenecks and maintain optimal throughput

Ideal candidates have:

• Experience managing projects, preferably in a Project Manager role, with a strong understanding of project planning, execution, and team coordination.
• A degree in one of the related fields: Engineering, Administration, Physics, Chemistry, Law, or Philosophy. Strong written and verbal communication skills
• An action-oriented mindset and the ability to take on complex problems and identify practical solutions
• Experience working in a fast-paced, entrepreneurial environment

Nice to have:

• Depending on the field of expertise, domain knowledge required for your field:
  • In coding, proficiency working with one or more of the following: SQL, Swift, Ruby, Rust, Go, NET, Matlab, PHP, HTML, DART, R, Apex, Shell, C, C#
  • In other specialist disciplines, demonstrate understanding and domain knowledge of your expertise's core pillars and related tools.
• Experience managing a team of individuals and the ability to engage in feedback discussions in connection with performance improvement
• Four + years of substantive work experience

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This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.