Senior Accounts Receivable Manager

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.  

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

Role Overview

The Sr. Accounts Receivable Manager’s primary responsibility is to build, lead, and develop the AR function and coach the AR Specialist within Outset Medical. The AR Manager shall be focused on Continues Process Improvement for the AR function and strive to enhance the process as per business needs and growth.  The Manager is a hands-on leader and shall work cross functionally with IT, Customer Services, Commercial teams towards achieving the Company goals.

Duties And Responsibilities

• Review customer contracts to ensure billings are created in accordance with contract terms
• Ensure invoices and statements are generated in a timely manner and are transmitted to customers accordingly using EDI or GHX as applicable
• Development and maintenance monthly cash collections forecast 
• Assist with making outbound collection calls in a professional manner while keeping and improving customer relations
• Ensure cash is applied accurately and in a timely manner
• Assume ownership of issues attributing to account delinquency and discuss with management
• Work very closely with IT and other teams to ensure systems and processes are optimized to improve efficiencies
• Review and approve month/quarter end reconciliations and reporting
• Ability to present information and respond to questions from internal business partners and customers
• Provide performance metrics to reflect key measurements in the department
• Be actively involved in cross functional continuous improvement projects by identifying improvement opportunities, working on a project team, or leading projects
• Assist in preparation and filing of sales and use tax returns, and other statutory requirements

Qualifications

• Bachelor’s Degree in business related field
• 10-12 years commercial credit experience including 3-5 years of leadership experience
• Proficient in ERP systems, (QAD EE experience is a plus)
• Med-Tech Industry experience preferred
• Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication.  Additionally ability to lead and coach teams within the department and cross functionally
• Advanced English (Written and verbal)
• Excellent quantitative, problem-solving and critical thinking skills
• Ability to prioritize tasks in a fast-paced environment
• Knowledge of financial statements and cash flow analysis, industry/market credit research, ASC 326 and ASC 606
• High Proficiency with Microsoft Office products such as Outlook, Word, Excel and Power Point
• Knowledge and proficiency in using credit agency reports such as D&B
• Proficient understanding of general accounting principles, and Sarbanes-Oxley compliance requirements

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers. 

And this doesn’t happen by accident. It starts with our live onboarding program, Bold Beginnings, which serves as an incubator for cross-functional team-building, an immersion in Outset’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry. In SPARK!, people managers across functions come together to master three pivotal conversations: 1) the priority conversation, 2) the performance conversation, and 3) the growth conversation. They do this in an environment that challenges, supports, and broadens mindsets. 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. 

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams. 

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EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.