AR Collections Specialist (Temporary 6 months)

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.  

At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love.

Position Overview

The AR/Collections Specialist primary responsibility is to help with cash collections from customers.  The Collections Specialist shall be focused on Outset Medicals accounts receivables and work with customers to ensure cash collections happen in a timely manner.   

Duties And Responsibilities

• Communicate with customers through telephone and email to obtain payment information on outstanding receivables.
• Send statements, invoice copies, supporting documents to customers as required.
• Provide timely assistance and resolution to customers on AR-related concerns.
• Work closely with Customer Service to resolve any issues.
• Prioritize collections on large dollar amounts to drive cash collections.
• Understand and follow policies and procedures.
• Assist with specific projects when required.
• Make sure invoices are uploaded to customer’s portal when needed.
• Assist in the development and maintenance monthly cash collections forecast.

Minimum Qualifications

• Bachelor’s degree in finance, Accounting, Business, or a related field.
• 2+ years of experience in accounting, accounts receivable, collections, or related business functions.
• Understanding of general accounting principles and Sarbanes-Oxley (SOX) compliance requirements, with the ability to apply them in day-to-day tasks.
• Strong organizational and time-management skills, with excellent attention to detail.
• Advanced English, with excellent verbal and written communication skills
• Ability to work in a fast-paced environment (multitask, sense of urgency)
• Analytical and problem-solving mindset to assist in resolving financial discrepancies.
• Customer-focused approach, with good interpersonal skills to interact with internal and external stakeholders.
• Proficiency in Microsoft Excel (e.g., creating formulas, basic pivot tables, and data analysis).

Desired Qualifications

• Familiarity with credit agency reports, such as D&B (Dun & Bradstreet).
• Enthusiastic and self-motivated attitude.
• Experience using QAD or similar ERP systems.

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers. 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. 

An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams. 

Privacy is important to us. Please review our Applicant Privacy Notice. 

Important Notice

We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. For legitimate opportunities, always apply directly through our official careers page. If you are unsure about the authenticity of a communication, contact us immediately at peopleops@outsetmedical.com.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.