Senior Engineer (Platform)

✨ One platform, a whole world of opportunity 

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. 

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply! 

👩‍💻 The Role 

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.

We’re expanding our Engineering function with the addition of a new Platform role, focusing on elevating Developer Experience and Platform Operations by crafting tools that enhance productivity, remove obstacles, and decrease complexity. Our aim is to improve the flow state for everyone in the Engineering department.

Key Responsibilities 

• Own and operate current and future infrastructure.
• Develop and guide strategic initiatives to support our Platform, including hosting, CI/CD, and telemetry.
• Be a force multiplier; research and develop tooling to remove drag from the product development lifecycle.
• Be a steward of Service Ownership; partner with Product Development teams to empower them to successfully monitor their own modules, services, and endpoints.
• Leverage tools such as Static Code Analysis, Tests, and even custom Shell Scripts to enhance our processes and ensure high-quality results.
• Plan and implement migrations from current technology stacks to fulfill tomorrow’s needs.
• Keep the success rate of Continuous Integration builds in Merge Queue above 90%, and take part in creating more metrics.
• Work on future improvements of our CI/CD pipelines.
• Maintain a consistent development framework with reusable CLI across projects. Aim for portable, vendor-agnostic solutions.
• Partner with Product Development teams to enable them to monitor their own modules, services, and endpoints successfully.
• Gradually work towards detecting issues before they happen in production while empowering others to do the same.
• Enhance Test Driven Development experience to provide faster feedback loops, effectively decreasing cycle time.

Core Requirements

• A total of  5+ years of experience in software development, with at least 3 years of experience deploying and operating web applications in production using a modern language and framework (Ruby, Python, PHP, Node, Go, etc.)
• Thorough understanding of observability, telemetry, and monitoring (OpenTelemetry, Datadog, Sentry, etc.)
• Proven experience operating infrastructure hosted on Linux operating systems.
• Significant experience with hosting in cloud environments (AWS, GCP, Azure).
• Proven experience maintaining complex CI/CD pipelines (Harness CI, CircleCI, Jenkins, GitHub Actions, etc.)
• Practices TDD and understands the nuances and complexities of browser tests.
• Deployment and provisioning, ideally via Infrastructure as Code (Terraform, CloudFormation, etc.)
• Worked with containerization.
• Skilled with shell scripting.
• Ability to communicate effectively with engineers and stakeholders at any level.
• [BONUS] Experience hosting web applications on Heroku (using CLI and page to maintain infrastructure).
• [BONUS] OS-agnostic scripting and automation that aims to support a fleet of macOS and Linux development machines.
• [BONUS] Strong remote experience.

You'll also need

• A reliable home internet connection (or be able to get one).
• Fluent English language skills.

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌  We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. 

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌  How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance:  Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

✨ The best jobs should be available to everyone 

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.