Commercial Operations Specialist

Role Overview 
We are seeking a dynamic individual to take on a dual role as a Growth Specialist. This role is critical in driving the implementation of data-driven insights and empowering the sales team by combining the responsibilities of data analysis and enablement. The successful candidate will work cross-functionally with sales, client success, and marketing to execute an efficient, cohesive, and data-driven strategy to accelerate revenue growth. 

Key Responsibilities 

• Implement data-driven insights to guide decision-making across commercial operations. 

• Develop and maintain sales enablement tools, training materials, and resources to boost the effectiveness of the sales team. 

• Collaborate closely with internal stakeholders, including sales, marketing, and client success, to ensure alignment and streamline processes. 

• Leverage Salesforce, and analytics tools to manage responsibilities effectively, reducing handoffs and improving execution efficiency. 

• Work with the head of revenue operations and internal stakeholders to formulate key insights and enablement, ensuring strategies are quickly executed and implemented. 

• Ensure workload feasibility through prioritization and by automating routine tasks, such as reporting and dashboard management. 

 

Organizational Benefits 

• Improved efficiency and faster execution of strategies by having a holistic understanding of data insights and enablement requirements. 

• A comprehensive approach to addressing challenges and opportunities, leading to informed and impactful decision-making. 

 

Educational Background 

Bachelor’s Degree (mandatory): 

• Fields: Business Administration, Marketing, Data Science, Analytics, or a related field. 

Advanced Certification (preferred): 

• Salesforce Certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Sales Cloud Consultant). 

• Google Analytics, Tableau, or Power BI certifications. 

 

Key Skills 

Analytical & Technical: 

• Proficiency in Microsoft Suite (Advanced Excel skills, PowerPoint, etc) 

• Proficiency in data analysis tools: Tableau, Power BI, SQL. 

• Strong familiarity with Salesforce CRM and Salesforce reporting. 

• Experience with automation tools (Zapier, Alteryx) and workflow optimization. 

• Ability to identify key merchant opportunities in order to drive growth across the merchant base. 

Sales Enablement: 

• Ability to create impactful materials, briefs, enablement resources, and tools. 

• Knowledge of sales methodologies 

Collaboration & Communication: 

• Proven track record of cross-functional collaboration (Sales, Marketing, Customer Success). 

• Exceptional interpersonal and presentation skills. 

Process Optimization: 

• Expertise in streamlining workflows and reducing manual intervention via automation. 

• Experience in automating reporting dashboards and optimizing sales tools. 

Soft Skills: 

• Strong problem-solving and critical thinking abilities. 

• High adaptability to a fast-paced, data-driven environment. 

 

Work Experience 

Industry Experience: 

• Preferably in SaaS, Fintech, or technology-driven organizations. 

Years of Experience: 

• 2–5 years 

 

Educational Background 

National Diploma / Bachelor’s Degree / Honours  

• Fields: Business Administration, Digital Marketing (performance focussed), Data Science, Analytics, or a related field. 

Advanced Certification (preferred): 

• Salesforce Certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Sales Cloud Consultant). 

• Google Analytics, Tableau, or Power BI certifications. 

In office perks 

• Healthy breakfast, lunches and snacks (Cape Town) 
• Healthy lunches and snacks (Johannesburg) 
• Monthly socials (Cape Town and Johannesburg) 
• On-site Barista (Cape Town and Johannesburg) 
• Ozow Library (Cape Town)  
• Birthday Leave

 

Perks for South African based employees

• Medical aid subsidy (permanent staff)
• Group Risk Insurance (permanent staff)
• Generous paid annual leave   
• Learning and Development opportunities 
• Mentorship programme
• Quarterly team building 
• Community initiatives 
• Employee gifting 
• Access to cutting edge technology 

 

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

 

Ready to be exceptional? Apply now! 

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

 

Keen to know more? 

Interested in joining our rocket ship?  

To find out more about life at Ozow, head over to our Careers Page here!