Senior Manager: Fraud and Risk Solutions

Meet Ozow: 

Ozow is a proudly South African fintech company, building innovative, secure, and frictionless payment solutions that make it seamless for businesses and consumers to transact. Our growing suite of products, including Pay by Bank, Bank APIs, Cash Vouchers, Debit and Credit Card, PayShap, Payouts and Refunds, and the Ozow Merchant Portal, are reshaping how payments are made, collected, and managed in South Africa. 

More about this Ozow fantastic position 

We’re looking for a Senior Manager: Risk & Fraud Solutions to lead the development of innovative fraud solutions that will shape the future of merchant risk management. This is a strategic opportunity to build on innovative products, with the potential to commercialise and position Ozow as a market leader in fraud innovation. 

Your role and responsibilities: 

Fraud Solution Innovation & Commercialisation 

• Define and drive the long-term vision for Ozow’s fraud product offering. 

• Identify opportunities for commercialisation and value-added services for merchants. 

• Benchmark against global fraud innovation leaders to ensure competitive positioning. 

Strategic Product Roadmap Execution 

• Translate high-level strategic input into detailed product requirements and user stories. 

• Prioritise and manage the product backlog, ensuring timely delivery of features and enhancements. 

• Maintain and improve SLAs for fraud-related applications and tools. 

Fraud Rule Engine & Automation Enhancement 

• Oversee the implementation and optimisation of fraud rules and detection logic. 

• Collaborate with data science and engineering teams to enhance rule engines and automation. 

• Ensure regulatory compliance and support merchant onboarding from a fraud perspective. 

Leadership 

• Lead the fraud product strategy and roadmap, working closely with internal stakeholders and external engineering teams. 

• Act as the fraud domain expert, guiding product decisions with deep industry knowledge. 

• Collaborate cross-functionally with Compliance, Risk, Engineering, and Commercial teams to align product goals. 

Tool Utilization + Change Management 

• Develop and maintain documentation, policies, and processes related to fraud systems. 

• Lead the implementation of fraud detection software and integrations (e.g., TransUnion, rule engines). 

• Champion automation and AI-driven enhancements to improve fraud detection and operational efficiency. 

You are an ideal candidate if you have: 

• Proven experience in fraud product management, ideally with exposure to card fraud and merchant risk. 

• Strong technical fluency and ability to work with engineering teams to build scalable solutions. 

• Excellent communication and leadership skills, with the ability to operate independently and drive innovation. 

• Experience in building fraud tools, rule engines, or working with machine learning-based fraud systems. 

• A strategic mindset with a passion for solving complex problems and delivering impactful products. 

Interview process 

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.  

In office perks 

• Healthy breakfast, lunches and snacks
• Monthly team connects 
• On-site Barista 
• Birthday Leave

Perks for South African based employees

• Medical aid subsidy
• Group Risk Insurance
• Generous paid annual leave   
• Birthday leave
• Learning and Development opportunities 
• Mentorship programme
• Quarterly team building 
• Community initiatives 
• Access to cutting edge technology - Ozow Tech Stack

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards

Ready to be exceptional? Apply now! 

Keen to know more? 

Interested in joining our rocket ship?  

To find out more about life at Ozow, head over to our Careers Page here!