AI Implementation Specialist

About Pagaya

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

About the Role

As the AI Implementation Specialist you will be the primary technical executor of the organization’s AI transformation. This is a critical role within our AI Squad who map opportunities and execute end-to-end solutions that drive a measurable competitive advantage. You are the "hands-on" specialist responsible for the delivery, integration, and adoption of AI tools across all departments. You will work directly with various business units to diagnose their needs, build the necessary automations, and ensure that AI solutions are seamlessly integrated into their technical environments. This role requires a high degree of technical literacy regarding infrastructure and integrations, combined with a proven track record in large-scale system implementation.

Responsibilities

• Lead technical discovery sessions with all the departments to diagnose operational pain points, identify optimization opportunities and map them to AI-driven automations. Building an AI ​​plan for each department according to its needs (required resources, schedules, etc).
• Own the technical rollout of AI tools, from initial configuration and API integrations to cluster management and full-scale production deployment.
• Architect and build complex automated workflows that bridge the gap between AI products and internal organizational systems, ensuring reliability and scalability.
• Manage the technical environment requirements for AI tools, including the setup and maintenance of clusters and the coordination of the underlying system architecture.
• Act as the primary technical point of contact for departments during the implementation phase, translating business requirements into precise technical configurations and workflows.
• Establish performance metrics for implemented tools, monitoring adoption and technical efficiency to ensure maximum organizational impact.

Requirements

• 3+ Years of proven experience specifically in the technical implementation, integration, and scaling of AI tools (LLM platforms, AI-driven automation, or advanced analytics tools) with customer-facing experience.
• 4+ Years of experience in Information Systems (IS) implementation/Technical Implementation roles within global, fast-paced SaaS environments.
• High technical literacy with a deep understanding of system integrations, API management, and infrastructure components (clusters, environment management, and data pipelines).
• Expertise in Automation Frameworks: A documented track record of building complex, high-volume automations and workflows using industry-standard integration tools.
• Experience working with workato, Cursor ,etc.
• Execution-Oriented Leader: A "Startup-mode" professional who thrives in high-stakes environments and takes full ownership of the rollout from concept to completion.
• Strong Analytical & Troubleshooting Skills: Ability to navigate complex technical architectures and resolve integration challenges autonomously.
• Fluent English 

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

Our values are at the heart of everything we do. We believe great solutions are built through a great community.

• Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
• Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
• Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
• Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
• Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life. 

Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.

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