Senior Front-End Engineer - Platform

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a Senior Front-End Engineer - Platform to join our diverse, customer-focused team in Lisbon! As Senior Front-End Engineer, you will you’ll be working on the team leading PagerDuty in creating and implementing a new design system and component library.  The App Experience team works closely with other product development teams internally who will leverage the design system and component library to build new products. We’re also working closely with customers and partners to better understand their needs as it comes to platform flexibility and customizability; our larger, more sophisticated customers, in particular, are asking for a high level of customizability in terms of how they manage real-time work (such as alerts, incidents, post-mortems, security events, etc). The ideal candidate will have a deep understanding of design systems, the ability to lead a small team in terms of documentation and best practices, superior communication skills, and strong front-end (React) development skills. 

KEY RESPONSIBILITIES  

• Act as long term and partner with designers and engineers to build a design system and component library that will be used across PagerDuty.
• Design and architect the set of flexible platform building blocks that will become the PagerDuty Platform.
• Working closely with teams, building on top of our design system and component library to understand their needs, gather their feedback, and communicate with them on a regular basis.
• From day one, you’ll be architecting, coding, testing, and shipping frontend components and libraries that ensure we deliver secure, highly reliable, and scalable solutions to our customers.
• Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
• Curate the frontend design system and component library in a complex distributed system.
• Develop and use frontend architecture patterns that scale across the engineering organization and provide better user and developer experiences.
• Write unit and integration tests.
• Own and shepherd projects that our team takes on.
• Champion accessibility on the web and its usage in the component library.

BASIC QUALIFICATIONS

• You have at least 6+ years of experience building and managing web apps using a modern component-based framework.
• Experience building npm packages including bundling and distribution. 
• Deep understanding of semantic HTML, CSS, and client-side TypeScript/JavaScript.
• Must have experience working with React, have worked on distributed React apps, and be familiar with NodeJS/bundling tools required.
• Have a deep understanding of modern styling techniques on the web including, CSS-in-JS frameworks and CSS modules.
• Knowledge about core parts of frontend engineering (state management, performance, accessibility, styling, infrastructure).
• You will be participating in your team’s on-call rotation, triaging and addressing production issues as they arise.

PREFERRED QUALIFICATIONS

• Experience with open-source UI component libraries like Chakra, MUI, or similar. 
• Empathy - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.
• Commitment to ensuring our team works sustainably and inclusively. Read more about PagerDuty’s commitment to diversity & inclusion.
• Have worked on a component library or design system before.
• Favor regular, incremental delivery over perfection.
• Strive for continuous learning and improvement for themselves and their teams.
• Are excited about ensuring that all of our systems scale smoothly.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office 1 day/month, so you can thrive in your new role and fully embrace being a Dutonian!

 

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.
• Run Together | Build strong teams that amplify our impact on users.
• Take the Lead | Disrupt and invent to be the first choice for users.
• Ack + Own | Take ownership and action to deliver more efficiently to users. 
• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.