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Channel Account Manager, HVAC

United States

Company Description

Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.

Channel Account Manager, HVAC/Heat Pump and Home Electrification

Location: Remote in the US with frequent travel to partner locations
Team: Palmetto LightReach – Strategy & Growth
Reports to: Director of Strategic Accounts 

Company Description

Palmetto is transforming how Americans power, heat, and protect their homes. Through our LightReach platform, we provide homeowners with affordable, all-inclusive leasing options for home energy systems — from solar and battery storage to heating, cooling, plumbing, and other essential home upgrades.

We’re building the leading platform for sustainable home services, backed by innovative financing, software, and quality assurance tools. Our mission is to make home comfort and energy efficiency simple, accessible, and worry-free.

About This Role

The Channel Account Manager, HVAC/Heat Pump and Home Electrification is a partner-facing role focused on helping home service contractors adopt and scale Palmetto’s LightReach lease program. You will be responsible for onboarding contractor partners, training their sales teams, and supporting successful in-home sales adoption.

In the early stage, this role will focus heavily on top of funnel partner relationship building and recruitment of new partners.  Over time, the role will become more focused on partner support and enablement, and is ideal for someone who has worked in residential in-home sales and understands how homeowners make decisions around major home upgrades. You should be confident leading live sales trainings, coaching front-line sales professionals, and providing ongoing field support.

Key Responsibilities

  • Identify, recruit, and onboard new partners based on Palmetto LightReach business objectives.
  • Serve as the primary point of contact for assigned contractor partners across residential home services trades.
  • Lead on-site and virtual trainings for sales reps on how to position, present, and close the LightReach lease in the home.
  • Collaborate with Sales and General Managers to drive alignment and adoption at the leadership level.
  • Support sales teams through ride-alongs, objection handling, and in-home pitch coaching.
  • Monitor lease activity, adoption rates, and engagement metrics; proactively address friction points.
  • Partner with internal teams to refine tools, resources, and partner support processes.
  • Gather field-level feedback to inform platform improvements and partner enablement content.
    Ensure a high level of professionalism and partner satisfaction across every touchpoint.

Success Metrics

  • New Contractor onboarding.
  • Grow lease adoption and transaction volume among assigned partner accounts.
  • Improve frontline sales team confidence and accuracy in presenting the lease.
  • Shorten time-to-productivity for new contractor partners.
  • Increase partner satisfaction through proactive relationship management.

Required Experience

  • 3–5 years of experience in residential in-home sales (HVAC, plumbing, electrical, generators, roofing, or similar)
  • 2–4 years in a partner-facing or field enablement role (Sales Trainer, Territory Manager, Manufacturer Rep, etc.)
  • Demonstrated ability to train and coach salespeople in person and virtually
  • Experience working with or for contractor businesses in the home services industry
  • Strong presentation, relationship-building, and problem-solving skills
  • Willingness to travel up to 75% regionally/nationally
  • HVAC Experience is required

Ideal Candidate Traits

  • Confident, engaging communicator who builds trust quickly
  • Adaptable and energized by a fast-paced, evolving environment
  • Passionate about improving how homeowners access modern home systems
  • Collaborative, solutions-oriented, and able to work independently in the field
  • Comfortable using CRM and digital sales enablement tools

Why Join Palmetto

  • Be part of a high-growth company redefining the future of residential energy and comfort
  • Help scale a first-of-its-kind leasing platform across multiple trades
  • Collaborate with a dynamic, mission-driven team
  • Competitive salary, unlimited PTO, full benefits, and opportunity for advancement

 

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

 

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

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