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IT Change Manager

1616 Camden Rd Charlotte, NC 28203

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. 

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This role will sit onsite in Charlotte, NC.

Role Summary

The IT Change Manager is responsible for designing, implementing, and operating a SOX-compliant change management framework for all technology systems that support financial reporting and business-critical operations. This role is critical to the company’s IPO readiness and ongoing public company compliance.

Key Responsibilities

- Own the end-to-end IT change management process for SOX-scope systems
- Design and maintain SOX-compliant change controls
- Run and facilitate a Change Advisory Board (CAB) as needed, including agenda setting, approvals, and documentation
- Manage release calendars and coordinate production deployments
- Partner with Engineering, DevOps, Finance, and Security teams
- Serve as the primary contact for internal and external audits
- Lead remediation of audit findings

- Facilitate Engineering Changes
- Train teams on public company change expectations

- Roll out change management processes for organization

Systems in Scope

NetSuite ERP and other financial systems, revenue and billing platforms, core infrastructure, IAM systems, in-house developed applications and products, and critical SaaS platforms.

Required Qualifications

5–8+ years of experience in IT Change, Release Management, or IT Controls.
Experience supporting SOX 404 audits.
Strong understanding of ITGCs, SDLC controls, and ITIL principles.

Designed Change Management Flows on ITSM tools 

Nice to Have

IPO readiness experience, Big 4 or IT audit background, ITIL certification, and GRC tooling experience. Experience with JIRA ITSM will be a HUGE plus.

Success Metrics

Clean SOX audit outcomes, documented and adopted processes, and strong cross-functional adoption.

 

Employment is contingent upon the successful completion of a background check. 

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

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