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Senior Implementation Project Manager

US-Remote

Paradigm is rebuilding the clinical research ecosystem by enabling equitable access to trials for all patients. Our platform enhances trial efficiency and reduces the barriers to participation for healthcare providers. Incubated by ARCH Venture Partners and backed by leading healthcare and life sciences investors, Paradigm’s seamless infrastructure implemented at healthcare provider organizations, will bring potentially life-saving therapies to patients faster.

Our team hails from a broad range of disciplines and is committed to the company’s mission to create equitable access to clinical trials for any patient, anywhere. Join us, and bring your expertise, passion, creativity, and drive as we work together to realize this mission.

As a Senior Implementation Project Manager, you will be responsible for leading the full lifecycle of implementation projects, from initial scoping to go-live. This includes proactive risk management, technical implementation oversight, and effective collaboration with diverse stakeholders to ensure successful project outcomes.

What you’ll do:

  • Lead end-to-end implementation projects by driving projects from initial scoping to successful go-live, ensuring on-time and within-scope delivery.
  • Proactively manage and mitigate risks by identifying, assessing, and developing mitigation strategies for potential risks.
  • Oversee technical tasks and communication with stakeholders to ensure timely and effective system implementations.
  • Lead change management initiatives at provider/partner organizations to facilitate successful adoption of Paradigm's platform, including stakeholder engagement, communication, and training.
  • Collaborate closely with provider IT and project management teams to guarantee smooth deployments.
  • Lead cross-functional communication and collaboration by facilitating productive meetings with provider/partner teams and third-party vendors.
  • Collaborate with internal teams to ensure accurate review and validation of data sources and extracts from providers.
  • Mentor junior team members and foster a collaborative team environment by providing guidance, support, and mentorship to less experienced team members, promoting knowledge sharing and professional development.
  • Establish and maintain project clarity through meticulous documentation by creating and managing internal issue logs, ensuring timely follow-up and resolution of action items.
  • Uphold the highest standards of confidentiality and discretion by handling sensitive information with tact, judgment, and the utmost discretion.


Who you are:

  • A bachelor's degree in a relevant field such as Healthcare Informatics, Information Technology, Business Administration, or a related area is preferred, though relevant experience will also be strongly considered.
  • 5+ years of experience in implementation/project management, preferably in healthcare or enterprise software.
  • Proven ability to develop and execute detailed project plans, define project scope, allocate resources, manage timelines, and ensure successful project delivery.
  • Expertise in proactively identifying, assessing, and mitigating project risks to minimize potential disruptions and ensure project success.
  • Strong understanding of change management methodologies and best practices
  • Ability to effectively manage expectations, communicate project status, and build strong relationships with diverse stakeholders, both internal and external.
  • Ability to lead cross-functional efforts between customer and internal product/engineering/business teams.
  • Experience in managing project changes, including scope adjustments, timeline revisions, and resource reallocation, while maintaining project goals.
  • Experience using project management and product development tools (e.g., Monday.com/Smartsheet, JIRA, Confluence).
  • High degree of responsiveness, reliability, and integrity.
  • Adaptability and a growth mindset: The AI field is rapidly evolving, so a willingness to learn new technologies and approaches is essential.
  • Willingness to travel up to 30%.

Nice to Have

  • Project Management Professional (PMP) certification
  • Knowledge of interoperability between health system EHRs and 3rd party applications, including but not limited to: HL7, FHIR APIs, and electronic data warehouse extracts
  • Familiarity with SQL for running existing queries and making minor modifications.
  • Understanding of AI/ML concepts and applications in healthcare.
  • Understanding of healthcare regulatory requirements, including FDA regulations (e.g., HIPAA) and GCP/ICH guidelines for clinical trial management.
  • Experience working with eSource or EDC systems
  • Understanding of data aggregation or data analysis

At Paradigm, we are committed to providing equal employment opportunities to all qualified individuals. We encourage and welcome candidates from all backgrounds and perspectives to apply for our open positions. We are interested in all qualified individuals and  ensure that all employment decisions are based on job-related factors such as skills, experience, and qualifications.

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