SLP Clinical Manager

 SLP Clinical Manager Job Description 

Role Type: Full-Time

Location: Fully Remote (You can be based anywhere in the United States!)

About This Role

Are you ready to make a difference? Come join Parallel!

We’re searching for an experienced clinician and manager to join our team! As a Clinical SLP Manager, you’ll deliver the services to our students and school partners, support our providers and school district partners in a specific region, as well as work directly with our clinical and operational leadership to build, develop, and improve our program(s). This is a great opportunity for someone who wants to:

• Make an impact
• Help transform a system that doesn’t always best serve students
• Work somewhere mission-driven
• Be part of a flexible, supportive, and collaborative team, where people are equipped to succeed
• Have unparalleled opportunities for growth
• Join a female-led and DEI-focused organization
• Come in on the ground floor of a fast-growing startup, backed by top VCs

We also offer:

• Innovation: Your feedback will help shape the program for providers and clients in the future!
• Community Events: Collaborate with top clinicians and educators to solve acute problems
• Growth: Access leadership and growth opportunities as we rapidly scale
• A Great Mission: Empower students who learn or think in different ways

What You’ll Do

Provide clinical services oversight 

• Provider mentorship, coaching, and clinical support to assigned portfolio of providers; including individual case consultation, developing and sharing resources, and providing corrective feedback if needed
• Collaborate with the Customer Success team and work closely with school district administrators and providers to drive clinical quality excellence within an assigned portfolio of school accounts  
• Bridge school and internal Parallel teams to implement SLP services 
• Oversee providers within the portfolio of assigned accounts including clinical quality assurance and maintaining provider adherence to Parallel and school policies 
• Collaborate and support other cross functional teams (operations, finance, product, sales, customer success) with day to day needs; including billing for services, scheduling, caseload management
• Work closely with school district administrators, service providers, and Parallel Teams to resolve potential concerns and to ensure students receive the services they need in accordance with special education procedures
• Address and resolve school and provider escalations  

Support Parallel’s overall operations and strategies as a clinical expert, on an as needed basis, which could include: 

• Inform operational policy and procedures related to utilization, time tracking, project management from the perspective of a subject matter expert
• Orient and train new service providers on Parallel processes and procedures
• Collaborate with the Sales and Customer Success Teams to inform clinical services and implementation of services
• Inform and develop Parallel’s platform and other technology solutions to improve our services and service delivery  

Provide Direct Client Services part-time 10-20% of your time,  depending on the need and your assignment, which could include the following responsibilities:  

• Provide direct SLP services to children
• Conduct SLP evaluations as needed
• Collaborate with the school team to create treatment plans or Individualized Educational Program (IEP) plans for students, including identifying specific SLP related goals
• Complete required documentation and data collection necessary for IEP reports, goals, and evaluations
• Participate in team meetings and ongoing supervision and work collaboratively to ensure students' needs are met (as needed to provide time-sensitive coverage)

What You’ll Need

To succeed in this role, you’ll need:

• A state Speech and Language Pathology license, ASHA CCCs
• Previous experience practicing virtually and in a school-based environment 
• Strong clinical skills and experience (5+ years) to act as a resource for problem solving and supporting school-based clinicians
• 5+ years of IEP directed therapy and evaluation experience in a school setting; specific experience as a special education teacher and/or administrator is an additional benefit
• Experience participating in eligibility/IEP meetings, acting as a case manager, and completing educational eligibility determinations and reports
• Excellent communication skills and self-awareness to communicate with individuals from a variety of backgrounds and life experiences; including children, families, and school partners
• Digital experience with conducting tele-health services on virtual meeting platforms
• A private workspace with a secure and reliable internet connection
• Interest and a desire for growth in non-clinical skillset such as process management, people management and business administration 
• The ability to learn quickly and multi-task effectively
• Excellent written and verbal communication skills
• Stellar organization and time management skills

• Prior experience in a people management, operational, business, or administrative role 
• Prior experience coaching, mentoring, or supervising other clinicians 
• Proven track record building and/or improving processes and workflows for providers 
• Experience in other start-ups / virtual care company a plus but not required  

👋 About Us

Parallel is the first tech-forward provider of care for learning and thinking differences across the United States. We believe learning differences are parallel ways of thinking that should be celebrated! Our mission is to provide students with the resources and encouragement to succeed in the classroom and beyond. To us, this means helping them build confidence in their unique strengths and create strategies to work around their challenges. 

Parallel simplifies the process of getting support for learning differences by consolidating providers and resources on a single platform. We connect students with qualified professionals while significantly reducing waiting times, costs, and confusion. We provide a variety of services, including: 

• Psychological Assessment & Therapy
• Counseling
• Speech-Language Therapy
• Special Education
• And more!

Want to know what it's like working here? Check out our Glassdoor reviews!

Our commitment to diversity, equity, and inclusion

At Parallel, we believe in celebrating differences. This belief extends from schools into our workplace and through the ways we work together toward our mission. We are committed to fostering a diverse, accessible environment that represents many different cultures, backgrounds, viewpoints, and abilities by championing diversity, equity and inclusion.

This is why we are committed to having and fostering a diverse workforce, including those from historically marginalized groups, and are committed to a work environment where employees’ strengths are championed, differences are celebrated, and no one is discriminated against based on age, race, ancestry, religion, sex, gender identity and expression, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic.

We are a proud equal opportunity employer, and we are committed to building a diverse, equitable, and inclusive organization in order to build the foundation for different learners and thinkers to thrive.

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