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Salesforce Architect

Philadelphia, Pennsylvania, United States

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

The Salesforce Architect will manage the CRM’s lifecycle and coordinate projects and initiatives that support Pareto’s growth and retention goals. Working with diverse stakeholders including management, IT, finance, internal users, and external consultants, the Architect will be responsible for recommending the best solution given the requirements and be able to articulate the decision process and tradeoffs that lead to that recommendation. The position requires a strong commitment to Pareto’s values as well as a deep understanding of the Salesforce ecosystem and its own core values. The Salesforce Architect will be expected to propose innovative solutions to new and existing challenges both within the CRM and between other internal/external entities that connect to Salesforce.

 

Key Responsibilities

  • Understand and own the underlying structure and data architecture of the Salesforce org, including ensuring that data structures support the reporting and analytics needs of management.
  • Develop and oversee the architecture of scalable and robust Salesforce solutions that align with business goals and industry best practices.
  • Design and implement integrations between Salesforce and external systems using APIs, middleware, and data tools.
  • Establish and enforce Salesforce development standards, governance policies, and best practices to ensure system quality and performance.
  • Collaborate with stakeholders to gather, analyze, and translate business requirements into technical specifications.
  • Identify and address performance bottlenecks in Salesforce solutions, optimizing for speed, scalability, and usability.
  • Oversee the development and customization of Salesforce features, such as custom objects, Lightning components, and Apex code.
  • Identify, procure, and manage third party tools and plugins that enhance the org’s functionality.
  • Stay current with Salesforce platform updates, releases, and emerging technologies to recommend and implement enhancements.
  • Adhere to best practices for design, security, and compliance.
  • Build and maintain the devops pipeline using DevOps Center.
  • Proactively look for areas of improvement and provide value-added advice and insight on CRM usage and future directions.

 

Skills and Experience

  • Bachelor's degree or an equivalent mix of education and experience in CRM administration, application programming, architecture, cloud development, database, or security.
  •  7+ years of direct experience in Salesforce CRM, with a primary focus in solutions architecture or development.
  • 7+ years of additional work experience in technology
  • Experience spearheading enterprise-wide salesforce initiatives in partnership with cross-functional teams
  • Strong business acumen & Executive presence
  • Ability to identify technical design risk, Experience developing governance strategies to mitigate risk
  • Experience with release management, source control, and deployment technologies such as CI/CD pipelines, Metadata API, and integration services
  • Experience with cross-cloud Salesforce (SFDC) implementations integrated with other cloud and on-premise systems
  • Awareness of platform-specific design considerations such as large data volumes, allocation limits, and data migration
  • Salesforce Certified Solution Architect, Salesforce Certified Application Architect, Salesforce Certified Integration Architect, and/or Salesforce Certified Data Architect.
  • Proven track record of leading Salesforce projects end-to-end, from requirements gathering to deployment and maintenance.
  • Strong technical understanding of Salesforce design principles and programming languages including Apex, Flows, Visual Force, DevOps, Agent framework, Integrations, Pardot, Tableau, Spiff and other Salesforce products.
  • Expertise in data modeling, database design, and Salesforce's data tools like Data Loader and ETL tools.
  • Experience with APIs, middleware, and tools like MuleSoft, REST/SOAP APIs, and Salesforce Connect.
  • Deep understanding of Salesforce security models, roles, profiles, and compliance standards (e.g., GDPR, HIPAA).
  • Strong communication and collaboration skills.
  • Proven ability to lead teams, mentor developers, and work collaboratively with stakeholders.
  • Strong project management skills and experience with Agile/Scrum methodologies.
  • Ability to communicate technical concepts to non-technical stakeholders effectively.

 

Pareto Perks:

Pareto offers a competitive compensation package commensurate with skills and experience. In addition, Pareto offers a robust benefits package including Medical (100% employer paid), Dental, Vision, STD/LTD, and employer 401(k) contribution.

What We Live By:

1. Get it Done and Get it Done Right – We crank out work at higher rates and at a higher quality than our peers in the industry. Our ability to do a lot with a little is a driving force behind Pareto Health, one that's made our brand synonymous with class, quality, and extreme competence.

2. Fire in the Belly - We only make time for champions; we only consider those with an inner desire to excel and push things forward. Our team, our partners, our members–everyone in the Pareto Health universe–works hard, learns constantly, improves furiously, and does so with a fire in the belly.

3. See the Field - As you're stuck thinking about tomorrow, we're already on to thinking about next year. Pareto Health embodies a culture of anticipation, perception, and acting with intent. In one-on-ones, in meetings, at a company level, and at an industry level, we're always two steps ahead.

4. For the Greater Good - Our vision extends past the here and now. We're rowing in the same direction toward the common goal of transforming an industry. It's our accountability, teamwork, and responsibility that ensure as we're changing industry tides, we're helping them rise. Now watch as we lift all boats in the process.

Disclosures:

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

California Applicants:  See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.

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