Quality Assurance (QA) Specialist

Quality Assurance (QA) Specialist
New York

About Passes:
Passes is a leading platform dedicated to empowering creators and fostering meaningful connections with their audiences. We are committed to providing innovative solutions that help creators grow and thrive in the digital landscape. Join us and be a part of a team that is shaping the future of the creator economy.

Position Overview:
Passes is seeking an experienced quality assurance specialist who has strong attention to detail and excellent problem-solving skills to ensure that the Passes platform is robust, fast, secure, and user-friendly by conducting thorough testing. This role will help maintain the high-quality standards that our creators and fans expect.

Key Responsibilities:

• Conduct thorough platform and app testing across web, iOS, and Android applications ensuring they function as intended across different environments.
• Perform feature and UI testing to validate new features and enhancements, ensuring they meet requirements and user expectations
• Execute load and stress testing to determine the limits of the application under varying user traffic, identifying potential bottlenecks and performance issues.
• Test applications under varying latency and network conditions to ensure they function well in diverse network environments.
• Report bugs and issues promptly, providing clear and concise documentation of the problems, their severity, and potential impact on users.
• Collaborate with product, design and engineering teams to support issue resolution, ensuring that bugs are addressed and verified in a timely manner.
• Provide detailed documentation of test plans, test cases, and test results
• Continuously improve testing processes and methodologies
• Stay updated with the latest industry trends and best practices in QA

Qualifications:

• Attention to detail and a commitment to quality
• Diligent approach to testing and QA
• Organization and communication skills
• Ability to learn new software tools
• Understanding of user needs and situations
• 2+ years of industry experience
• Experience working with mobile applications
• Experience in a fast-paced, agile development environment preferred

Benefits:

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching.
• Unlimited PTO.
• Professional development opportunities and continuous learning support.
• Flexible work environment and meal perks