Intern - Creator Acquisition & Success

📍 Los Angeles, CA (Hybrid – 5 Days/Week, 4 In-Office)

About Passes

 Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022, Passes has attracted top talent from some of the world’s most recognized companies as we build a platform for scale.

Position Overview

We’re looking for a motivated and detail-oriented Creator Acquisition & Success Intern to support both our Creator Acquisitions (AE) and Creator Success (CSM) teams. You’ll play a key role in activating existing lead lists, crafting outreach, and helping build the internal tools and resources that empower creators to succeed on Passes.

This is a full-time, hands-on internship where you’ll gain exposure to both top-of-funnel outreach and post-onboarding success strategy. You’ll be embedded in the teams that bring creators onto the platform and ensure they’re set up for long-term growth.

What You’ll Do

Lead Outreach & Engagement

• Use existing lead lists to engage creators via DMs and other platform-native touchpoints
  
  
• Send personalized, strategic outreach messages that drive attention and responses
  
  
• Support AEs in securing qualified meetings through consistent outbound work
  
  
• Track outreach progress and performance using internal tools
  
  

Internal Tools & Team Support

• Assist AEs in building or refining sales materials, including pitch decks and creator case studies
  
  
• Support CSMs by helping improve onboarding guides, internal FAQs, and training documentation
  
  
• Contribute to team-wide efforts to build scalable processes and templates
  
  
• Join cross-functional meetings and help support special projects across both teams
  
  

What You’ll Learn

• How to balance structure and creativity in repetitive outreach
  
  
• How to personalize messaging across creator verticals and segments
  
  
• How AE and CSM workflows intersect to drive platform growth
  
  
• How internal playbooks, templates, and support tools are created and evolved
  
  
• How to work cross-functionally and contribute to real, portfolio-worthy projects
  
  

Who You Are

• A strong communicator with great instincts for tone, personalization, and social platform fluency
  
  
• Comfortable with repetitive tasks and understands the attention to detail they require
  
  
• Highly organized and self-sufficient, but collaborative and team-minded
  
  
• Genuinely interested in creators, digital media, and platform operations
  
  
• Bonus: You’ve dabbled in content creation or follow creators closely across platforms
  
  

Perks

• Free team lunches and snacks
  
  
• Work out of a stylish, creative warehouse office in Hollywood
  
  
• Daily exposure to creators, creative teams, and a fast-moving digital platform environment
  
  

Internship Details

• Compensation: Paid
  
  
• Schedule: Full-time (5 days/week, 4 days in-office)
  
  
• Duration: 10–12 weeks, with flexible start and end dates
  
  
• Location: Los Angeles (hybrid)
  
  
• Reports to: Team Lead, supporting both AE and CSM teams