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Director, Head of AI Services

Remote

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Responsible for researching, developing, and implementing Artificial Intelligence (AI) solutions to enable machines to simulate human intelligence by perceiving, reasoning, learning, and making decisions. Identifies opportunities for leveraging AI technology and optimizes existing AI models or develops custom solutions for specific applications. Prepares data for AI model training and trains, validates, and optimizes models. Integrates AI technologies into existing workflows.

What You Will Do:

  • Responsible for the strategy, development, and implementation of artificial intelligence initiatives across the organization.
  • Responsible for driving innovation, overseeing AI projects, and ensuring alignment with business objectives.
  • Research, design, and develop artificial intelligence and machine learning models to solve business challenges and enable machines to simulate human intelligence through perception, reasoning, learning, and decision-making capabilities.
  • Identify and evaluate opportunities for leveraging AI technologies across the organization, assess existing workflows, and recommend AI-driven solutions that improve efficiency, accuracy, and business outcomes.
  • Collect, prepare, and preprocess data from various sources for model training, including data cleaning, feature engineering, exploratory analysis, and establishing data pipelines to support continuous improvement.
  • Train, validate, and optimize AI models using appropriate algorithms, frameworks, and evaluation metrics to ensure robustness, performance, and accuracy while mitigating biases and ensuring ethical AI practices.
  • Integrate AI solutions into existing systems, applications, and workflows by developing APIs, microservices, or interfaces that enable seamless deployment and scalability in production environments.
  • Monitor and maintain deployed AI models through performance tracking, troubleshooting, and iterative improvements to ensure continued effectiveness and alignment with business objectives.
  • Collaborate with cross-functional teams including data scientists, software engineers, and business stakeholders to translate requirements into technical solutions and communicate complex AI concepts to non-technical audiences.
  • Other duties as assigned. 

What You Will Need:

  • Bachelor's degree or equivalent education and work experience
  • Typically 8+ years with bachelor's or equivalent.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $125,000– $208,000

 

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

 

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

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