
Technical Programmatic Ad Operations Specialist
Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary
Reporting to the VP, Campaign Management & Yield Optimization, the Technical Programmatic Ad Operations Specialist is responsible for the successful execution of campaigns across multiple product lines and content management systems, ensuring programmatic advertising campaigns are implemented accurately and on time. This individual will have a strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements, and work in a fast-paced cross-functional environment.
The successful candidate will monitor and track changes for programmatic advertising campaigns including creative changes, targeting changes, or other changes in the campaign delivery. This candidate will also be responsible for proactively identifying anomalies in campaign set-up and pacing – and owning the resolution to ensure delivery. The Ad Operations Specialist contributes to the successful deployment of programmatic advertising campaigns working collaboratively across internal departments to fulfill contract obligations.
What You’ll Do
- Ability to work across multiple content management platforms for deployment of advertising campaigns across a range of accounts and products.
- Ongoing communication with internal Client Success Managers and Sales to ensure successful deployment of campaigns.
- Review and understand all contract obligations as it relates to the execution of advertising campaigns.
- Track device health wholistically and within each SSP partner to callout shifts in inventory behavior
- Able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in where a campaign is scheduled to run.
- Perform quality checks of campaign set-up for self and other team members.
What We Need
- 2+ years in Ad Operations, QA, and video tags
- Hands-on SSP deal setup experience and deep knowledge of programmatic ecosystems (RTB, PMP, deal IDs) and publisher ad tech (ad servers, SSPs, OMS)
- Strong analytical skills; proficient in Excel/Sheets and BI tools, excellent communication and presentation abilities
Desired Qualifications
- Experience with BroadSign or similar Content Management Systems is a plus.
- Experience with advertising agencies or pharmaceutical marketing a plus.
- Experience with SalesForce and/or JIRA a plus.
- Proficient in Microsoft Excel and Word
What You'll Need to Succeed
- Critical thinker with strong written and verbal communication skills.
- Interpersonal skills – ability to work closely with multiple teams.
- Detail-oriented – strong attention to detail a must. Must be able to keep the details of multiple brands across multiple product lines well organized.
- Problem Solver—ability to identify issues and make recommendations for resolution.
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- Named 2025 Best Places to Work by Built In! Read More
- New Orleans Saints Partner with PatientPoint to Enhance Player Health & Performance. Read More
- Featured on Built In’s "Insights from Top Sales Leaders." Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates, including part-time and interns.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
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